Looking for a Fydelia alternative?

CaptiFi is the most common destination for venues switching away from Fydelia. Free hardware, transparent monthly pricing, every integration included, and a 30-day free trial.

Start free trial See full comparison

Why switch

What CaptiFi gives you that Fydelia doesn't

Pricing is not publicly listed; sales-led onboarding required

No advertised free hardware option

No native Toast POS integration (last verified 2026-04-30)

No native Leat / loyalty integration

Limited US market presence — mostly UK & EU

No 30-day free trial in the public marketing flow at time of review

Is Fydelia a bad product?

No. Fydelia is a serious platform with real strengths. Here's where it genuinely shines: European hospitality groups who lean heavily on in-portal surveys / NPS / guest-journey conditional logic and have an account manager budget. If that sounds like you, Fydelia may be the right fit. CaptiFi is built for venues who want simpler pricing, free hardware, and every integration included on every plan.

Side by side

The five-minute comparison

Feature
Free starter device included
Native UniFi support
Native TP-Link Omada support		limited
Native Cisco Meraki support
Aruba / MikroTik / Ruckus support		partial
Multi-venue dashboard
Built-in email marketing automation
Automated Google review requests
Toast POS / spend-based segmentation
Leat / loyalty integration
Twilio SMS welcome messages
Mailchimp sync (native)
In-portal surveys & feedback	simple
Self-serve sign-up + transparent pricing
Monthly billing (no annual lock-in)
30-day free trial

Read the full CaptiFi vs Fydelia comparison

Ready to switch?

30-day free trial. Free hardware shipped to your venue. No setup fee. Cancel any time.

Start free trial See pricing