Glossary

Splash Page

A splash page is the branded web page a captive portal shows a guest when they connect to a venue's WiFi, presenting the sign-in form, terms of use, marketing opt-in, and any promotional content before internet access is granted.

A splash page is the branded web page a guest sees the moment they connect to a venue's WiFi, before they are allowed onto the internet. It is the visible half of a captive portal: the page carrying the venue's logo, the sign-in method (email form, social login, or voucher code), the terms of use, the marketing opt-in checkbox, and anything the venue wants to promote - a menu, an event, an offer on the next visit.

What a good splash page contains

  • Clear branding - logo, colours and a background photo of the venue, so guests trust the page.
  • One primary sign-in method - an email field or a social-login button, not a long questionnaire.
  • Compliance elements - a linked privacy notice and an unticked marketing opt-in checkbox, as required under GDPR and PECR.
  • A post-login destination - after connecting, guests can be redirected to a menu, booking page, or review link.

Splash page vs captive portal

The two terms are often used interchangeably, but strictly the captive portal is the network mechanism that intercepts a new device's traffic and forces the redirect, while the splash page is the page that redirect lands on. The portal decides that the guest must sign in; the splash page decides how that moment feels and how much data the venue captures.

Design constraints worth knowing

Splash pages usually load inside the captive network assistant, the stripped-down mini-browser that iOS, Android and Windows open automatically. That browser has no tabs, limited cookie support, and may close itself once connectivity is confirmed, so the page must be lightweight, must not rely on pop-ups or app links, and must host every asset on a domain the walled garden allows. In practice: fast load, one screen, one action.

For pubs, cafes and hotels the splash page is often the most-viewed branded screen the business owns - every guest sees it, every visit. See splash page design best practices for layouts and conversion tips.

Related

Related terms

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