CaptiveWiFi Review 2026: Plans, Prices, Pros and Cons
CaptiveWiFi has a free plan for one venue and lists more than 50 integrations, many of them hospitality tools. This review is written from CaptiveWiFi's own website, read on 28 October 2026. CaptiFi sells guest WiFi too, so we've stuck to what CaptiveWiFi says about itself and linked every page at the bottom.
¿Qué es el CaptiveWiFi?
CaptiveWiFi is a cloud guest WiFi platform. Guests join the venue's WiFi, land on a branded splash page and hand over their details, which then flow into the venue's marketing tools. Its about page says CaptiveWiFi "is a division of ClubWizard Ltd", which it describes as "a hospitality technology company headquartered in London", and counts 1,847 "Hospitality venues on the platform". Its podcast, Captive Conversations, lists 127 episodes, and the podcast page names Adam Forman as founder of Captive WiFi. The older captivewifi.io address redirects to captivewifi.com.
CaptiveWiFi pricing
Prices are published, with a currency switch for GBP, USD, EUR and AED. Here's the pricing page on 28 October 2026:
| Plan | Precio | Lo que obtienes |
|---|---|---|
| Starter | £0, "Free forever · no credit card" | One venue, a basic branded splash page, unlimited WiFi visits, self-serve onboarding and basic analytics; no integrations |
| Growth | £33 per venue a month billed annually, or £40 billed monthly ($42 and $50) | Advanced splash page, a link-in-bio Connected Page, customer feedback with 1,000 messages a month, unlimited team members, custom API access, advanced webhooks and single customer sign-on |
| Enterprise | Personalizado | Multi-venue pricing, group-level dashboards, custom development and a fully managed service |
The pricing page says "Free to start. Upgrade when you are ready. No long-term contracts." On multi-site groups it says "Multi-venue pricing is available on the Enterprise plan".
Integrations and hardware
CaptiveWiFi's partners page lists "50+ Integrations", among them SevenRooms, Collins Bookings, ResDiary, Airship, Leat, Pepper Loyalty, Como, Paytronix, Klaviyo, Brevo, Mailchimp and Dotdigital. Square and Storekit are listed under POS and payments, and me&u under loyalty and POS. If you're on a different till or booking system, check the list for it before you sign up.
On hardware, CaptiveWiFi supports "hardware from 18+ vendors", naming UniFi, Meraki, Ruckus, Aruba, Fortinet, Omada, Alta Labs, MikroTik and Cisco.
For partners, the site says: "Email support@captivewifi.io or book a demo to discuss listing your platform, referral arrangements or reseller options."
Reviews, texts and games
- Reviews: its feedback page says positive ratings get nudged to Google or Tripadvisor, and lower ratings go to a private form so you can act before they go public.
- Texts: its Brevo page says "A welcome email, SMS or WhatsApp message goes out automatically."
- Games: its gamification page says "Winning codes are displayed on screen immediately after the game, and optionally sent by email or SMS."
Pros and cons
Each point is from CaptiveWiFi's own pages. Whether it helps depends on your venue.
In its favour
- A free Starter plan for one venue, with no credit card.
- Growth is published at £33 per venue a month billed annually, or £40 monthly.
- 50+ integrations, with UK booking, loyalty and ordering tools such as SevenRooms, ResDiary, Leat and Pepper.
- Hardware from 18+ vendors, including UniFi, Meraki, Ruckus and Omada.
- Growth includes an API, webhooks, single customer sign-on and unlimited team members.
Things to weigh
- Starter has no integrations, so the integration list starts with Growth.
- Customer feedback on Growth comes with 1,000 messages a month.
- Multi-venue pricing sits on the Enterprise plan, which has custom pricing.
- Partner and reseller arrangements start with an email or a demo.
Who CaptiveWiFi suits
CaptiveWiFi fits a single venue that wants to start at no cost on hardware it already owns, and a UK operator whose bookings, loyalty or ordering run through one of the tools on its integrations page. Groups can pay the Growth price for each venue, or ask about the multi-venue pricing on Enterprise.
CaptiveWiFi alternatives compared
Each row comes from that company's own website. CaptiFi's row comes from its pricing page in your currency.
| Plataforma | Precio publicado | Free trial or plan | Hardware |
|---|---|---|---|
| CaptiveWiFi | Starter free for one venue; Growth £33 per venue a month billed annually (£40 monthly) | Starter is free forever, no credit card | 18+ vendors, UniFi, Meraki and Ruckus among them |
| CaptiFi | Lite $24.99/mo, Essentials $69/mo, Growth $129/mo, Pro $219/mo, in six currencies | 30 días en cada plan; añades una tarjeta para empezar | Setup guides for 9 vendor ecosystems, plus the CaptiFi device on every plan (refundable deposit) |
| Caja de haz | £29, £45 or £60 a month per location on monthly billing, with yearly plans also available | 30 days, first Beambox access point included | Its own device, or seven named access point brands |
| Purple | Connect is free; its Capture and Engage WiFi plans don't publish prices ("Speak to an expert") | Connect is free; 30 days on Capture and Engage | 44 brands on its supported hardware list |
| Estampida | No figure published; one flat price per venue, set on a call | Its referral page says a referred business starts a free trial of the full platform | SNAPguard, included by default; for most venues it plugs into your existing router or controller |
| MyPlace | $49, $79 or $159 a location a month (£39, £69, £139; €49, €79, €149) | 14 days, no credit card, on Essentials and Growth | Eight brands; can supply a pre-configured device |
| Spotipo | $59 or $79 a month per location, or $49 and $66 billed annually | 14 días, sin tarjeta de crédito | Your existing router; UniFi, MikroTik, TP-Link, Cisco and 30+ other brands |
Dónde difiere CaptiFi
CaptiFi is built for hospitality venues too, and the differences are practical. CaptiFi includes a plug-and-play device with every plan (refundable deposit), as well as setup guides for 9 vendor ecosystems, UniFi, Omada and Meraki among them. Each plan has a monthly allowance of new guests (500 new guests a month on Lite, 1,000 on Essentials, 5,000 on Growth and 15,000 on Pro).
Review requests start on Essentials and send happy guests on to Google, Tripadvisor, Yelp, Facebook, Trustpilot and more. Review platforms connect from Essentials, and the marketing and till integrations, Square POS, Mailchimp, Klaviyo and Pepper among them, come with Growth along with an API and webhooks. Plan prices are published in six currencies (GBP, USD, EUR, CAD, AUD and NZD) on the pricing page, and Enterprise is custom. One venue comes with each plan, and from Essentials up each extra venue is $35 a month. For partners, CaptiFi publishes wholesale rates, and its white-label option carries a minimum monthly commitment agreed when you upgrade. Every plan starts with a 30-day free trial, and you add a card to start. See CaptiFi vs CaptiveWiFi or browse CaptiveWiFi alternatives.
Sources, read 28 Oct 2026: CaptiveWiFi pricing, about, partners and integrations, gamification, feedback, Brevo and podcast. Competitor details are from each company's own website, checked 28 Oct 2026 (Purple's on 27 Oct 2026). If something here is out of date, email hello@captifi.io and we'll correct it.
Preguntas frecuentes
Quick answers to the most common questions about this topic.
¿Qué es el CaptiveWiFi?
How much does CaptiveWiFi cost?
Which WiFi hardware does CaptiveWiFi work with?
Which POS systems does CaptiveWiFi integrate with?
How does CaptiveWiFi handle reviews?
Who is CaptiveWiFi right for?
How does CaptiFi compare with CaptiveWiFi?
The CaptiFi Editorial Team writes about guest WiFi marketing, captive portals and guest data for venues. Our competitor reviews are written from each company's own public website, with the date we checked it and a link to every page we used.
Ready to turn your guest WiFi into a marketing engine?
CaptiFi captures customer data from every WiFi login, automates Google reviews and email follow-ups, and plugs into the tools you already use. The CaptiFi device comes with every plan on a refundable deposit, prices are on the pricing page, and every plan has a 30-day free trial.