Captive portal software for venues
A captive portal is the page people see when they join your WiFi, just before they're let online. CaptiFi is captive portal software (sometimes called internet portal software) for restaurants, pubs, cafes, hotels and gyms, and it runs on the UniFi, TP-Link Omada, Aruba or Cisco Meraki access points you've already got. Guests sign in on your own branded page. Marketing consent is asked as a question of its own, and every guest who says yes becomes a contact you can follow up with emails and Google review requests.
What is captive portal software?
Un portal cautivo es una página web que los usuarios públicos de WiFi ven antes de recibir acceso a internet, normalmente utilizada para autenticar usuarios, aceptar condiciones y capturar datos como el correo electrónico o la identidad de acceso social.
CaptiFi delivers the captive portal as managed software: you connect your existing access points (or use the included plug-and-play device, refundable deposit), design a branded splash page in the built-in builder, and every guest login captures the guest's contact details, with their marketing answer and sign-in time recorded. See the full captive portal definition in our glossary, or read how a captive portal works step by step. Once guests are signed in, our WiFi marketing software sends the follow-ups to the ones who opted in. The list itself is covered on the guest WiFi marketing and data capture page, and if you're comparing social WiFi platforms, that page explains how guests sign in.
| CaptiFi captive portal software at a glance | Detalle |
|---|---|
| Prueba gratuita | 30-day free trial on every plan. |
| Ecosistemas de hardware soportados | 9 (TP-Link Omada, UniFi, Meraki, Cisco Catalyst 9800, Aruba, MikroTik, Ruckus, Fortinet, DrayTek) |
| Tasa de inicio de sesión de WiFi de invitados | 55% de los nuevos dispositivos que se unieron al WiFi de invitados de CaptiFi en septiembre 2026 iniciaron sesión (datos de locales CaptiFi, locales UniFi, septiembre 2026); varía según la configuración y el tráfico |
| New guest emails per venue per month | Around 50 at a typical venue, 350 or more at the busiest one in ten (CaptiFi venue data, April to September 2026) |
Captive portal sign-ins at CaptiFi venues
Estos provienen del WiFi de los invitados en locales de pago CaptiFi entre abril y septiembre 2026. El tuyo dependerá de la afluencia y de cómo configures la página de acceso.
50+
Nuevos correos de invitados al mes en un lugar típico
350+
Nuevos correos de invitados en el décimo de meses más concurridos del recinto
55%
de nuevos dispositivos en WiFi de invitados de CaptiFi iniciados sesión (UniFi Venues, septiembre 2026)
3 en 10
Las visitas por WiFi son de huéspedes que regresan
Datos de recintos de CaptiFi, abril a septiembre 2026. Tasa de acceso: datos de recintos de CaptiFi, espacios UniFi, septiembre 2026.
Everything Captive Portal Software Should Do
The sign-in page is only the start. CaptiFi handles the splash page, the data capture, the compliance and the follow-up marketing in one platform.
Páginas de acceso con tu marca
Design your WiFi sign-in page in a drag-and-drop builder: your logo, colours, offers and consent text. No coding needed, update it whenever you like.
Captura de datos de invitados
Every guest connection captures a consented name and email address, building a first-party marketing list you own and can export at any time.
Cumplimiento del RGPD
Clear consent at login, a full audit trail, opt-out handling and tools for erasure requests, built for UK GDPR and PECR.
Works With Your Hardware
Runs as an external captive portal on UniFi, TP-Link Omada, Aruba and Cisco Meraki access points, plus MikroTik, Ruckus, Fortinet and DrayTek.
Automated Follow-Ups
Welcome emails, win-back offers and birthday messages trigger automatically from a single WiFi login. Set it once, it runs in the background.
Google Review Requests
Guests who opt in are asked to rate their visit, at most once every 90 days per venue, and a good rating sends them on to your Google review page.
Análisis en tiempo real
Track logins, opt-in rates and campaign performance live, across every access point and every splash page.
Panel de control multi-sede
Manage splash pages, guest data and automations for all your sites from one login, even with different hardware at each venue.
Live on Your Existing WiFi in Under an Hour
Comienza la prueba gratuitaConnect Your Access Points
Point your controller at CaptiFi as the external captive portal: follow the UniFi setup guide or the TP-Link Omada setup guide. No compatible kit? A pre-configured plug-and-play device is included with every plan (refundable deposit).
Build Your Splash Page
Add your logo, colours and welcome offer in the splash page builder, with the consent wording and privacy notice handled for you.
Capture and Automate
Guest details flow into your dashboard from the first login. Welcome emails, review requests and win-back offers send themselves.
¿Ya tienes hardware WiFi? Trabajamos con él.
CaptiFi tiene guías de configuración para 9 ecosistemas WiFi. No hay nada que eliminar: conecta los puntos de acceso que ya tienes y ya estarás activo.
UniFi, Ubiquiti, Omada, TP-Link, Meraki, Cisco, Aruba, Instant On, HPE, MikroTik, RouterOS, RUCKUS, Fortinet, FortiGate, FortiAP y DrayTek son marcas registradas de sus respectivos propietarios. CaptiFi es una plataforma WiFi independiente para invitados que funciona como un portal cautivo externo en los puntos de acceso y controladores de estos proveedores. No está fabricada, certificada, patrocinada ni avalada por ninguno de ellos, y los nombres de los proveedores aparecen aquí solo para mostrar compatibilidad. Las guías de configuración describen las propias pantallas de configuración de cada fabricante; donde difieren, la documentación del proveedor es la autoridad.
¿No tienes hardware compatible?
Step-by-Step Guides for Your Hardware
Each guide walks through pointing your controller at CaptiFi as the external captive portal, including walled-garden domains and session settings.
UniFi Captive Portal Setup
For Ubiquiti UniFi access points managed by a UniFi Network Application (UDM, Cloud Key or self-hosted).
Configuración TP-Link Omada
For Omada EAP access points with an Omada Controller (OC200, OC300, software or cloud).
Configuración Cisco Meraki
For Meraki MR access points managed through the Meraki Dashboard.
Aruba Instant On Setup
For HPE Aruba Instant On access points via the Instant On portal.
Planes y precios
Elige el plan perfecto para tu local. Cada plan incluye hardware plug-and-play con un depósito reembolsable de $99. Cada plan desde Growth en adelante incluye 250 SMS gratis al mes.
¿No sabes qué plan te encaja? Reserva una demo de 15 minutos, sin compromiso ni presión de venta.
Save 14% or more with annual billing
Lite
Lite funciona con tu propio WiFi o con nuestro dispositivo.
o $240 facturado anualmente
- Captura de invitados y exportación de CSV
- 500 nuevos invitados al mes
- Un sitio
- Soporte por correo electrónico
- Imagen de la imagen de CaptiFi en la página de inicio
- Tu propio WiFi, o nuestro dispositivo ($99 depósito reembolsable)
Essentials
per month, billed annually
$708/year
Ideal para locales pequeños: pubs, cafeterías
- Página de acceso con tu marca
- Captura de contactos bajo el RGPD
- Tarjeta semanal de análisis para cada sede
- Exportación de CSV
- WiFi de pago y vales WiFi
- Solicitudes de reseñas automatizadas
- Marketing por correo electrónico (1,000 correos electrónicos)
- Kit WiFi incluido (depósito reembolsable de $99)
Sitio extra: +$35/mes
Growth
per month, billed annually
$1188/year
Ideal para bares, clubes, restaurantes
- Todo lo de Essentials
- Promociones de eventos
- Segmentación VIP
- Analítica avanzada
- Soporte prioritario
- Marketing por correo electrónico (2,000 correos electrónicos)
- 250 SMS gratis al mes incluidos
- Acceso a API y webhooks
- Recompensas y fidelización
- Diez juegos para el WiFi de invitados
- Venta de entradas para eventos
- Registro de reserva
- Reservas de mesa con depósitos
- Informes semanales y mensuales en PDF
Sitio extra: +$35/mes
Pro
per month, billed annually
$2028/year
Ideal para grupos de restaurantes y operaciones multi-sede
- Todo lo de Growth
- Panel multisitio
- Análisis de grupos
- Eliminar la marca CaptiFi
- Acceso a API y webhooks
- Mail Plus (5,000 correos electrónicos)
- 250 SMS gratis al mes incluidos
- Flujos de trabajo de automatización (constructor visual)
Sitio extra: +$35/mes
Enterprise
Precios personalizados
Para grandes operaciones, grupos hoteleros, soluciones de marca blanca
Calcula tu ROI
Descubre cuánto podría valer CaptiFi para tu negocio
Por cada $1 gasto, podrías generar $ ingresos repetidos Precios personalizados disponibles para necesidades empresariales
Hardware opcional incluido (depósito reembolsable)
Captive Portal Software FAQs
Captive portal software controls the sign-in page guests see before they get internet access on your WiFi. It authenticates the guest, records marketing consent, and captures contact details such as an email address. CaptiFi adds branded splash pages, GDPR consent records and automated follow-up marketing on top of that basic mechanism.
Yes. CaptiFi runs as an external captive portal on all four ecosystems, plus MikroTik, Ruckus, Fortinet and DrayTek. You point your controller at the CaptiFi splash URL and your access points keep running the network exactly as before.
No. CaptiFi works with most existing business-grade access points. If you do not have compatible hardware, a pre-configured plug-and-play device is included with every plan, with a small refundable deposit charged to your card and refunded when you return the hardware.
Yes. The built-in splash page builder lets you create and update branded sign-in pages whenever you like: your logo, colours, offers and consent text, with no coding required.
CaptiFi is built to support compliance, whichever access points you run: marketing consent is asked separately at login and every answer is recorded, every marketing email carries an unsubscribe link, and Delete (GDPR) and Anonymise (GDPR) handle erasure requests. Your venue stays the data controller.
The captive portal is the mechanism: the sign-in page that authenticates guests and captures their details. WiFi marketing is what you do with that data afterwards: automated emails, Google review requests and win-back offers. CaptiFi includes both in one platform, so you never need to bolt a marketing tool onto a separate portal.
No. The portal only handles the sign-in page. Once a guest is through, their traffic runs straight over your existing network at full speed on every supported vendor.
Go deeper on guest WiFi
The captive portal handles the sign-in. What happens to the data afterwards is on the WiFi marketing platform page, and guest WiFi marketing covers how the list builds up. You can also check the hardware compatibility matrix, or see how CaptiFi stacks up against other platforms on the comparison hub.
Ready to Put a Captive Portal on Your WiFi?
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