Captive Portal Software That Turns WiFi Logins Into Customer Data
Captive portal software puts a branded sign-in page in front of your guest WiFi, so every connection captures a consented email address instead of an anonymous login. CaptiFi is captive portal software for restaurants, pubs, cafes, hotels and gyms: it runs on the access points you already own, including UniFi, TP-Link Omada, Aruba and Cisco Meraki, builds GDPR compliant splash pages, and turns each login into automated emails and Google review requests.
What is captive portal software?
A captive portal is a web page that public WiFi users see before being granted internet access - typically used to authenticate users, accept terms, and capture data such as email or social-login identity.
CaptiFi delivers the captive portal as managed software: you connect your existing access points (or use the included plug-and-play device, refundable deposit), design a branded splash page in the built-in builder, and every guest login captures consented contact details with a full GDPR audit trail. See the full captive portal definition in our glossary, read how a captive portal works step by step, or see what the captured data can do on the WiFi marketing page.
| CaptiFi captive portal software at a glance | Detail |
|---|---|
| Free trial | 30-day free trial on every plan. |
| Hardware ecosystems supported | 9 (TP-Link Omada, UniFi, Meraki, Cisco Catalyst 9800, Aruba, MikroTik, Ruckus, Fortinet, DrayTek) |
| Typical guest opt-in rate | 40 to 60% of connections, depending on setup and traffic |
| New guest contacts per venue per month | 400-1,200 |
Everything Captive Portal Software Should Do
The sign-in page is only the start. CaptiFi handles the splash page, the data capture, the compliance and the follow-up marketing in one platform.
Branded Splash Pages
Design your WiFi sign-in page in a drag-and-drop builder: your logo, colours, offers and consent text. No coding needed, update it whenever you like.
Guest Data Capture
Every guest connection captures a consented name and email address, building a first-party marketing list you own and can export at any time.
GDPR Compliance
Clear consent at login, a full audit trail and opt-out handling built in, so guest data capture stays UK GDPR and PECR compliant.
Works With Your Hardware
Runs as an external captive portal on UniFi, TP-Link Omada, Aruba and Cisco Meraki access points, plus MikroTik, Ruckus, Fortinet and DrayTek.
Automated Follow-Ups
Welcome emails, win-back offers and birthday messages trigger automatically from a single WiFi login. Set it once, it runs in the background.
Google Review Requests
Timed review requests go out after a visit, helping venues earn 3-5x more Google reviews.
Real-Time Analytics
Track logins, opt-in rates and campaign performance live, across every access point and every splash page.
Multi-Venue Dashboard
Manage splash pages, guest data and automations for all your sites from one login, even with different hardware at each venue.
Live on Your Existing WiFi in Under an Hour
Start Free TrialConnect Your Access Points
Point your controller at CaptiFi as the external captive portal: follow the UniFi setup guide or the TP-Link Omada setup guide. No compatible kit? A pre-configured plug-and-play device is included with every plan (refundable deposit).
Build Your Splash Page
Add your logo, colours and welcome offer in the splash page builder, with the consent wording and privacy notice handled for you.
Capture and Automate
Guest details flow into your dashboard from the first login. Welcome emails, review requests and win-back offers send themselves.
Already Have WiFi Hardware? We Work With It.
CaptiFi integrates with the world's leading enterprise WiFi brands. No rip-and-replace, no extra costs - just connect your existing access points and you're live.
UniFi, Ubiquiti, Omada, TP-Link, Meraki, Cisco, Aruba, Instant On, HPE, MikroTik, RouterOS, RUCKUS, Fortinet, FortiGate, FortiAP and DrayTek are trade marks of their respective owners. CaptiFi is an independent guest WiFi platform that runs as an external captive portal on these vendors' access points and controllers. It is not made, certified, sponsored or endorsed by any of them, and vendor names appear here only to show compatibility. Setup guides describe each vendor's own configuration screens; where they differ, the vendor's documentation is the authority.
Don't have compatible hardware?
Step-by-Step Guides for Your Hardware
Each guide walks through pointing your controller at CaptiFi as the external captive portal, including walled-garden domains and session settings.
UniFi Captive Portal Setup
For Ubiquiti UniFi access points managed by a UniFi Network Application (UDM, Cloud Key or self-hosted).
TP-Link Omada Setup
For Omada EAP access points with an Omada Controller (OC200, OC300, software or cloud).
Cisco Meraki Setup
For Meraki MR access points managed through the Meraki Dashboard.
Aruba Instant On Setup
For HPE Aruba Instant On access points via the Instant On portal.
Simple, Transparent Pricing
Choose the perfect plan for your venue. Every plan includes plug-and-play hardware with a refundable £60 deposit.
Not sure which plan fits? Book a 15-minute demo, no obligation, no hard sell.
Save 20% or more with annual billing Switch to annual and save 20% or more
Lite
Lite runs on your own WiFi or our device.
or £190 billed yearly
- Guest capture and CSV export
- 500 new guests a month
- One site
- Email support
- CaptiFi branding on the splash page
- Your own WiFi, or our device (£60 refundable deposit)
Essentials
per month per month, billed annually
Ideal for small venues - pubs, cafés
- Branded splash page
- GDPR contact capture
- AI assistant (switched on for your account on request)
- CSV export
- Paid WiFi and WiFi vouchers
- Automated review requests
- Email marketing (1,000 emails)
- WiFi kit included (£60 refundable deposit)
Extra site: +£25/mo
Growth
per month per month, billed annually
Ideal for bars, clubs, restaurants
- Everything in Essentials
- Event promos
- VIP segmentation
- Advanced analytics
- Priority support
- Email marketing (2,000 emails)
- SMS marketing (prepaid credits)
- API access and webhooks
- Rewards and loyalty
- Six guest WiFi games
- Event ticketing
- Reservation check-in
- Table bookings with deposits
- Monthly PDF reports
Extra site: +£25/mo
Pro
per month per month, billed annually
Ideal for restaurant groups, multi-venue ops
- Everything in Growth
- Multi-site dashboard
- Group analytics
- Remove CaptiFi branding
- API access and webhooks
- Mail Plus (5,000 emails)
- Automation workflows (visual builder)
Extra site: +£25/mo
Enterprise
Tailored pricing
For large operations, hotel groups, white-label solutions
Calculate Your ROI
See how much CaptiFi could be worth to your business
For every £1 spent, you could generate £ in repeat revenue Custom pricing available for enterprise needs
Optional hardware included (refundable deposit)
Measured Numbers, Not Marketing Fluff
No stock-photo testimonials. These are platform-wide figures and a named case study you can check for yourself.
400-1,200
New guest contacts a single venue collects each month
40-60%
Typical WiFi login opt-in rate at venues
3-5x
More Google reviews within 60 days
Captive Portal Software FAQs
Captive portal software controls the sign-in page guests see before they get internet access on your WiFi. It authenticates the guest, records marketing consent, and captures contact details such as an email address. CaptiFi adds branded splash pages, GDPR consent records and automated follow-up marketing on top of that basic mechanism.
Yes. CaptiFi runs as an external captive portal on all four ecosystems, plus MikroTik, Ruckus, Fortinet and DrayTek. You point your controller at the CaptiFi splash URL and your access points keep running the network exactly as before.
No. CaptiFi works with most existing business-grade access points. If you do not have compatible hardware, a pre-configured plug-and-play device is included with every plan, with a small refundable deposit charged to your card and refunded when you return the hardware.
Yes. The built-in splash page builder lets you create and update branded sign-in pages whenever you like: your logo, colours, offers and consent text, with no coding required.
Yes. Guests give clear consent at login, every capture is recorded with an audit trail, and opt-out handling is built in, so your guest WiFi stays UK GDPR and PECR compliant regardless of which access points you run.
The captive portal is the mechanism: the sign-in page that authenticates guests and captures their details. WiFi marketing is what you do with that data afterwards: automated emails, Google review requests and win-back offers. CaptiFi includes both in one platform, so you never need to bolt a marketing tool onto a separate portal.
No. The portal only handles the sign-in page. Once a guest is through, their traffic runs straight over your existing network at full speed on every supported vendor.
Go Deeper on Guest WiFi
The captive portal is the front door. See what the captured data can do on the WiFi marketing and guest WiFi pages, check the hardware compatibility matrix, or see how CaptiFi stacks up against other platforms on the comparison hub.
Ready to Put a Captive Portal on Your WiFi?
30-day free trial. Hardware included (refundable deposit), cancel anytime.