Point your Cisco Meraki MR access points at CaptiFi's external captive portal to capture guest emails, automate Google reviews and run marketing on autopilot.
Setting up CaptiFi on Cisco Meraki takes around 15 minutes. The whole job is three jobs:
| Step 1 | In the Meraki Dashboard, set the splash page to an external server for your guest SSID. |
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| Step 2 | Paste your CaptiFi splash URL into the Custom splash URL field. |
| Step 3 | Add the CaptiFi domains to the Meraki walled garden so the splash page can load before login. |
Log into the Meraki Dashboard and go to Wireless → Access control. Select the guest SSID you want CaptiFi to manage (or create a new open SSID for guests first).
| Association requirements | Open (no password - the splash page handles sign-in) |
|---|---|
| Splash page | Sign-on with my RADIUS server or Click-through, depending on the flow CaptiFi gives you for your location |
_Free WiFi, pushes it to the top of the network list so guests find it first.Still on the Access control page, scroll to the Custom splash URL setting and switch it on:
| Or provide a URL where users will be redirected | Paste your CaptiFi splash URL here |
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Meraki blocks all traffic until a guest signs in, so the splash page itself needs an exemption. Scroll to Walled garden, set it to Walled garden is enabled, and add each of these domains:
Connect a phone to the guest SSID you just configured. You should be redirected to your branded CaptiFi splash page. Enter a test email, complete the login, and confirm you reach the internet.
Verify the capture landed in your CaptiFi dashboard under Site Guest Logs. If the email shows up, you are live.
CaptiFi is honest about this: you do not need to buy anything new. There are two paths and both are included with your plan.
| Use your existing Meraki kit | If you already run Cisco Meraki MR access points and the Dashboard, follow the steps above. CaptiFi sits in front as the external splash. No extra hardware. |
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| Use our free plug-and-play device | No Meraki licence, or you would rather not touch the Dashboard? We post you a pre-configured CaptiFi device. Plug it into your existing network by Ethernet, it pulls its config from the cloud, and a guest SSID appears in about two minutes. No controller, no static IP, no firewall changes. |
Yes. CaptiFi works as an external splash page on Meraki MR access points managed through the Meraki Dashboard. The splash URL and walled garden settings are the same across the MR range.
If you already run Meraki, you keep your existing licence and Dashboard. If you do not have Meraki, you do not need it: ask for our free plug-and-play device and skip the Dashboard entirely.
Almost always the walled garden is missing a CaptiFi domain. Confirm all four domains listed above are added and that you clicked Save changes. Test on a device that has not cached a previous portal.
No. CaptiFi only handles the sign-in splash page. Once a guest is through, their traffic runs straight over your Meraki network as normal. Speeds are unaffected.
Yes. You can point an existing open SSID at the CaptiFi splash URL, or create a fresh guest SSID for it. Your business and staff networks stay untouched.
Yes. CaptiFi captures guest details with clear consent and keeps a full audit trail, so the email capture on your Meraki guest WiFi stays UK GDPR and PECR compliant.
Start a free 30-day trial, or watch a live demo first. No credit card needed.