CaptiFi is the most common destination for venues switching away from MyPlace. Free hardware, transparent monthly pricing, every integration included, and a 30-day free trial.
Plans are gated by new emails per month (100 / 200 / 300), so growing your list pushes you into paid bundles or a higher tier
Review tooling routes unhappy guests to a private feedback form, which conflicts with Google's review-gating policy
Per-location pricing adds up across a multi-site estate
No advertised free hardware option
Narrower integration set than a dedicated WiFi-marketing platform
No. MyPlace is a serious platform with real strengths. Here's where it genuinely shines: Single-venue operators who want a low entry price, stay comfortably inside the monthly new-email caps, and are happy with bundled review tooling. If that sounds like you, MyPlace may be the right fit. CaptiFi is built for venues who want simpler pricing, free hardware, and every integration included on every plan.
| Feature |
|
|
|---|---|---|
| Free starter device included | Yes | No |
| No cap on emails you keep | Yes | No |
| Caps logins, not contacts collected | Yes | No |
| Google-policy-compliant review automation | Yes | No |
| Self-serve sign-up | Yes | Yes |
| 30-day free trial | Yes | trial varies |
| Public pricing in GBP for UK | Yes | No |
| Multi-venue dashboard | Yes | Yes |
| Built-in email marketing automation | Yes | Yes |
| Automated Google review requests | Yes | private-feedback gated |
| Toast POS / spend-based segmentation | Yes | No |
| Leat / loyalty integration | Yes | No |
| Twilio SMS welcome messages | Yes | limited |
| Monthly billing (no annual lock-in) | Yes | Yes |
30-day free trial. Free hardware shipped to your venue. No setup fee. Cancel any time.
MyPlace is a tidy per-location app, and most operators who move to CaptiFi do so for one of two reasons: they have hit MyPlace's monthly email cap, or they want review automation that follows Google's rules. You start a 30-day CaptiFi trial, we ship a free starter device, and you point your access points at the CaptiFi splash page. Your existing guest list imports, and your email automations run from day one.
The two practical changes are worth spelling out. First, MyPlace gates its plans by how many new emails you collect each month, at 100, 200 and 300 across its tiers, so a successful capture month pushes you into a paid bundle or a higher plan. CaptiFi caps logins, not the emails you keep, so a busy month grows your list rather than your bill. Second, MyPlace's review tooling routes unhappy guests toward a private feedback form, which conflicts with Google's review-gating policy. CaptiFi's review automation invites every guest to leave a public review and follows Google's policy.
MyPlace prices its plans at USD49, USD79 and USD159 per location per month, each gated by the number of new emails you collect that month: 100, 200 and 300 respectively, with paid bundles beyond those caps. The more guests you capture, the more you pay. CaptiFi takes the opposite approach: it caps logins rather than the emails you keep, publishes prices in GBP, USD and EUR, includes a free starter device, and bundles every integration at the same tier. Extra sites are a flat GBP25 each. See the CaptiFi pricing page for the current figures.
MyPlace is a sensible, low-cost option for a single venue that comfortably stays inside its monthly email caps and is happy with its bundled review tooling. If you collect a modest number of new emails each month and the entry price suits you, there is no urgent reason to move. CaptiFi earns the switch when your list is growing and you do not want a cap on the contacts you keep, when you want review automation that follows Google's policy rather than routing unhappy guests to a private form, or when you want a free starter device and transparent multi-site pricing.
No. MyPlace gates its plans by new emails per month, at 100, 200 and 300 across its tiers. CaptiFi caps logins, not the emails you keep, so growing your list does not push you into a higher plan.
Yes. MyPlace's review tooling routes unhappy guests to a private feedback form, which conflicts with Google's review-gating policy. CaptiFi invites every guest to leave a public review and follows Google's policy.
MyPlace starts low but charges more as you collect more emails. CaptiFi includes a free starter device and every integration at one price, caps logins rather than contacts, and adds extra sites at a flat GBP25 each.