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Spin the wheel and scratch card games on your guest WiFi

On the Growth plan and above, guests play a spin-the-wheel game or a scratch card on the After connecting screen of your WiFi, or from a link you share. Every prize is one of your Rewards offers. The guest sees what they won, the prize goes to their email or phone, and staff redeem it at the till. You choose how often each guest can play and how many of each prize there are.

Live demo

Play the sample games

These are demos with sample prizes and nothing to win. They run in your browser and send nothing anywhere.

Demo with sample prizes

Spin the wheel

Press the button to spin. The wheel stops on a random prize.

Free coffee Not this time 10% off Free coffee Not this time 10% off

Demo with sample prizes

Scratch card

Scratch the card with a finger or the mouse, tap it, or press the button.

What is Guest Games?

Guest Games adds a spin-the-wheel game and a scratch card to your guest WiFi. Guests play on the After connecting screen or from a link you share. Each prize is one of your Rewards offers: the guest sees what they won, gets the code by email or text and redeems it at the till. You set limits per guest and per prize, and CaptiFi writes the terms and checks each venue's region. Growth plan and above.

CaptiFi is a guest WiFi marketing and captive portal platform for restaurants, bars, pubs, cafes, hotels, gyms, salons, retail and short-term rentals, built by CaptiFi Ltd in the UK and sold in GBP, USD, EUR, CAD, AUD and NZD to venues worldwide.

40-60%

Average Email Opt-In Rate

Under 2 hours

Average Support Reply

22+

Integrations Included

99.9%

Platform Uptime

The Problem

A prize game that shows the winning code on the screen lets one screenshot be passed round a whole table. Without a limit on plays and prizes, a game can give away more than the venue meant to. Prize promotions also follow different rules in different places, and some prizes are not allowed at all in some of them, such as alcohol prizes in Scotland.

The CaptiFi Solution

CaptiFi pays every prize out through Rewards. You build a wheel or a scratch card from offers you already run, set how often each guest can play and how many of each prize there are, and the game appears on the After connecting screen and on a link you can share. The guest sees the result straight away; the code goes to their email or phone and is redeemed at the till like any other reward. CaptiFi writes the terms for each game, checks the region of each venue and blocks a prize where the law is clear.

Key Benefits

A spin-the-wheel game and a scratch card on the After connecting screen of your WiFi, and on a link you can share

Prizes are your own Rewards offers, redeemed at the till like any other reward

No prize code is shown on screen: the guest gets it by email or text

A limit on how often each guest can play, and a set number of each prize

Terms written for each game, and a region check that blocks prizes where the law is clear, such as alcohol prizes in Scotland

Prize draws, visit challenges, a stamp card, badges and guest referrals on the same Rewards programme

Screenshots

In the dashboard and on the guest's phone

Setting up a game: a wheel or a scratch card, prizes from your Rewards offers, and the limits.

Build a game from offers you already run

Pick a spin-the-wheel game or a scratch card, choose the prizes from your Rewards offers, and set how often each guest can play and how many of each prize there are. CaptiFi writes the terms and checks the region of each venue.

  • Prizes come from your Rewards offers
  • A limit per guest and a quantity per prize
The report for a game: how many guests played and which prizes went out.

See how each game is doing

Each game has its own report in the dashboard, with the plays and the prizes it has given out. Prizes are Rewards offers, so staff redeem them at the till like any other reward.

  • One report for each game
  • Prizes redeemed at the till like any other reward
The game card on the After connecting screen.

The game appears once the guest is online

When a game is live at a venue, its card shows on the After connecting screen of the WiFi. Each game also has a link you can share, so guests can play it from wherever you post it.

  • Shown on the After connecting screen
  • A shareable link for every game
The result: what the guest won and where the prize was sent.

The prize arrives by email or text

The guest sees straight away whether they won. A winner gets the prize by email or text, ready to redeem at the till. The code never appears on the game screen, so a screenshot of the result carries nothing anyone can redeem.

  • The prize goes to the guest's email or phone
  • Staff redeem it at the till
How it works

How to run a prize game on your guest WiFi with CaptiFi

1

Choose a game

In the dashboard, choose a spin-the-wheel game or a scratch card and give it a name. Games are part of Rewards, on the Growth plan and above.

2

Add prizes from Rewards

Pick the prizes from your Rewards offers and set how many of each the game can give out.

3

Set the limits

Set how often each guest can play.

4

Check the terms and the region

CaptiFi writes the terms for the game and checks the region of each venue. A prize the law clearly rules out where a venue is, such as an alcohol prize in Scotland, is blocked.

5

Guests play

The game shows on the After connecting screen of your WiFi and on a link you can share. The guest sees at once what they won.

6

Redeem at the till

The prize goes to the guest by email or text, and staff redeem it at the till like any other reward. No code is shown on the game screen.

Limits and rules

Limits on every game, and a region check on its prizes

Limits per guest and per prize

You set how often each guest can play and how many of each prize the game can give out. Every prize is a Rewards offer, so it goes to the guest by email or text and is redeemed at the till like any other reward.

Terms and a region check

CaptiFi writes the terms for each game. It checks the region of each venue and blocks a prize where the law there is clear, such as an alcohol prize at a venue in Scotland. If you are unsure about a promotion where you trade, take local advice.

Beyond the games

Prize draws, challenges, stamps, badges and referrals

Games sit inside Rewards, next to these. All of them are included on the Growth plan and above.

Prize draws

Run a prize draw for your guests alongside the instant-win games. The prize is one of your Rewards offers.

Visit challenges

Reward guests for coming back with visit challenges from your Rewards programme.

A stamp card

Members can see the stamps they have collected on a stamp card.

Badges

Members collect badges from your Rewards programme.

Guest referrals

Members can refer friends to your venue through your Rewards programme.

Visit challenges in the dashboard.
A member's stamp card on their phone.

The points, tiers, offers and redemption behind all of this are on the Loyalty and Rewards page.

FAQs

Guest games questions answered

Which CaptiFi plans include games?
Games are included on the Growth plan and above. Every prize is one of your Rewards offers, so games run from the same Rewards programme as your loyalty scheme. Prize draws, visit challenges, the stamp card, badges and guest referrals are on the same plans.
Where do guests play?
On the After connecting screen of your guest WiFi, once they have signed in, and on a link you can share wherever you like.
Does the guest see a prize code on screen?
No. The game shows the guest what they won, and the prize goes to their email or phone. Staff redeem it at the till like any other reward, so a screenshot of the game screen has nothing on it that anyone can redeem.
Can a guest keep playing until they win?
No. You set how often each guest can play, and how many of each prize the game can give out.
Can I offer an alcohol prize?
It depends where the venue is. CaptiFi writes the terms for each game and checks the region of each venue, and it blocks a prize where the law is clear, such as an alcohol prize in Scotland. If you are unsure about a promotion where you trade, take local advice.
What is the demo on this page?
A spin wheel and a scratch card with sample prizes, running only in your browser. Nothing you play is sent anywhere or saved, and there is nothing to win.
Included in your plan

Games come with Rewards on the Growth plan

Spin-the-wheel and scratch card games, prize draws, visit challenges, the stamp card, badges and guest referrals are included on Growth and above. Every prize is one of your own Rewards offers, redeemed at the till like any other reward.

Guest Games is included from Growth at £89/month or £69/month billed annually

What Our Customers Say

CaptiFi completely changed my business. Before, every guest was a one-time booki...

CaptiFi completely changed my business. Before, every guest was a one-time booking. Now I have a direct line to thousands of people who've stayed in the plane. I can offer them return deals, send updates about new features, and keep them engaged. My repeat booking rate went from almost zero to 35%. It's been incredible.

J

Johnny Palmer

Owner, PytchAir Boeing 727 Airbnb

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