Turn Your Airbnb WiFi Into a Guest Email Capture Machine
Get the guest contact data Airbnb won't give you. CaptiFi captures emails via WiFi so you can market directly and book guests without commission.
US hosts run CaptiFi with pricing in USD and a refundable hardware deposit. It works with UniFi, TP-Link Omada, Cisco Meraki, and Aruba access points, and Google review automation works across the United States.
What venues running CaptiFi see
Wondering what capture rates look like for a property like yours? See our guest WiFi benchmarks.
Airbnb Gives You 0 Emails.
CaptiFi Captures Every Guest.
When someone books your property, Airbnb captures their email but keeps it. Even if 6 guests stay, you get zero contact details. With CaptiFi, every guest who connects to WiFi gives you their email. 6 guests staying? That's 6 emails in your marketing list. New to the approach? Read our full guide to guest WiFi for Airbnb hosts.
Everything You Need to Build Direct Bookings
From guest WiFi capture to automated follow-ups, CaptiFi helps you escape OTA dependency and grow your direct booking revenue.
Capture ALL Guest Emails
Not just the booker: every guest who connects to WiFi joins your list, all with full GDPR consent.
Automated Welcome Emails
Send check-in instructions, house rules, and local tips automatically when guests connect.
Direct Booking Campaigns
Re-engage past guests with seasonal offers and exclusive direct booking discounts.
Review Requests
Automatically request Airbnb/VRBO reviews at checkout for 5-star feedback.
Multi-Property Dashboard
Manage WiFi marketing across all your properties from one login.
Guest Analytics
See which listings perform best, repeat guest rates, and email engagement.
PMS Integrations
Connect with Guesty, Hostaway, Lodgify, and other property management systems.
Commission Savings Tracker
See exactly how much you're saving on OTA fees with direct bookings.
Our Proven Approach to Growing Your Direct Bookings
Calculate Your SavingsCapture Every Guest
From the first WiFi login, we collect GDPR-consented guest emails so you can build a valuable direct booking list automatically.
Re-Engage Past Guests
Send automated emails with exclusive offers, seasonal promotions, and personalised messages to bring guests back, without OTA commissions.
Maximise Your Revenue
Track direct booking performance, monitor commission savings, and watch your profit margins improve with real-time analytics.
WiFi That Captures Guest Emails
Drop our pre-configured device into your rental property. Guests connect to WiFi, you capture their email. No technical knowledge needed - works instantly.
Perfect for Self Check-In Properties
Works completely unattended. Guests get WiFi, you get their contact details for future direct bookings.
Capture Every Guest, Not Just the Booker
6 guests staying? That's 6 email addresses - Airbnb only gives you the booker's anonymised contact.
One Device Per Property, Included
We ship you a pre-configured device, included with your plan. A small refundable deposit is charged and refunded when the hardware is returned.
Multi-Property Dashboard
Manage all your listings from one login. See guest data across properties and run campaigns to drive direct bookings.
From Pablo Escobar's Plane to Profitable Airbnb
See how this Airbnb host turned guest WiFi into a powerful tool for building direct bookings and reducing OTA commissions.
Already Have WiFi Hardware? We Work With It.
CaptiFi integrates with the world's leading enterprise WiFi brands. No rip-and-replace, no extra costs - just connect your existing access points and you're live.
UniFi, Ubiquiti, Omada, TP-Link, Meraki, Cisco, Aruba, Instant On, HPE, MikroTik, RouterOS, RUCKUS, Fortinet, FortiGate, FortiAP and DrayTek are trade marks of their respective owners. CaptiFi is an independent guest WiFi platform that runs as an external captive portal on these vendors' access points and controllers. It is not made, certified, sponsored or endorsed by any of them, and vendor names appear here only to show compatibility. Setup guides describe each vendor's own configuration screens; where they differ, the vendor's documentation is the authority.
Don't have compatible hardware?
Return on Investment Calculator
Answer a few simple questions to calculate how much you could save by capturing guest emails and marketing for direct bookings.
Your Potential Savings
As a property manager taking % fee, property owners retain $ in savings annually.
How CaptiFi Helps You Save
Guests connect to WiFi and share their email
You use captured emails to market directly to past guests
Guests book direct next time - no OTA fees!
30-day free trial • Hardware included (refundable deposit) • Cancel anytime
Simple, Transparent Pricing
Choose the perfect plan for your properties. Every plan includes plug-and-play hardware with a refundable $99 deposit.
Save 14% or more with annual billing Switch to annual and save 14% or more
Single Property
per month per month, billed annually
(/year)
Perfect for 1-2 Airbnb properties
- Branded splash page
- GDPR contact capture
- AI assistant
- Email export
- Free WiFi kit ($99 hold)
Extra property: +$35/mo
Multi-Property
per month per month, billed annually
(/year)
Perfect for 3-5 rental properties
- Everything in Single Property
- Automated review requests
- Direct booking campaigns
- Guest segmentation
- Advanced analytics
- Priority support
- Email marketing (2,000 emails)
Extra property: +$35/mo
Property Manager
per month per month, billed annually
(/year)
Perfect for 6+ properties or PMCs
- Everything in Multi-Property
- Multi-property dashboard
- Portfolio analytics
- API integrations
- Dedicated manager
- Mail Plus (5,000 emails)
Extra property: +$35/mo
Real Results
Airbnb hosts capture 50-200 guest emails per property per month on average
Frequently Asked Questions
CaptiFi captures emails through your property's WiFi, not through Airbnb. When guests connect to WiFi, they enter their real email with GDPR consent on a branded splash page. If 6 guests stay, you get 6 emails, not just the booker's anonymised contact.
CaptiFi works with UniFi, TP-Link Omada, Cisco Meraki, Aruba, MikroTik, Ruckus, and more. If you don't have compatible hardware, a plug-and-play device is included with your plan (refundable deposit) and works alongside your existing broadband.
Yes, on every plan: a plug-and-play CaptiFi WiFi Kit (pre-configured access point). We charge a $99 refundable deposit to your card and refund it when you return the hardware.
Welcome emails with check-in instructions, house rules, and local tips; review requests at checkout; direct booking offers to past guests; and seasonal win-back campaigns. Set them up once and they run automatically.
Fully. CaptiFi is built for UK GDPR and PECR compliance, which also satisfies EU GDPR. Consent capture, erasure tools, opt-out handling, and data export are all built in, and you can export your contacts at any time.
You can cancel anytime with no long-term contracts. When you cancel, you return the hardware at your own cost, and your $99 deposit is refunded once it reaches us in working condition.
Latest insights on guest WiFi marketing and venue growth.
How to Reduce Airbnb Commission with Direct Bookings
Use guest WiFi data to build direct relationships with guests and reduce your dependence on Airbnb's commission structure.
Jul 2024
Guest Email Marketing: From WiFi Login to Loyal Customer
A complete guide to turning WiFi logins into a high-performing email marketing channel for your venue.
Oct 2024
5-Star Reviews and Repeat Bookings: The WiFi Connection
The hidden link between guest WiFi, review generation, and repeat bookings - and how smart venues exploit it.
Aug 2024
Ready to Turn Guests Into Direct Bookings?
30-day free trial. Hardware included (refundable deposit), cancel anytime.
Airbnb is a trade mark of Airbnb, Inc. CaptiFi is an independent third party and is not endorsed by or associated with Airbnb, Inc.
CaptiFi is a guest WiFi marketing and captive portal platform for restaurants, bars, pubs, cafes, hotels, gyms, salons, retail and short-term rentals, built by CaptiFi Ltd in the UK and sold in GBP, USD, EUR, CAD, AUD and NZD to venues worldwide.