CaptiFi vs Eventbrite
Features and prices side by side, with Eventbrite's details taken from its own website, and a short verdict on which venues each one suits.
Quick verdict: CaptiFi or Eventbrite?
Eventbrite is a self-serve ticketing platform with a discovery marketplace, and in the UK its 6.95% plus 59p fee includes processing. The fixed 59p weighs most on cheap tickets: GBP1.29 on a GBP10 ticket, against GBP0.75 on CaptiFi Events, which charges 7.5%, 6% and 4.5% with nothing fixed per ticket, pays your own Stripe account and adds every buyer to the guest list your WiFi builds.
What is Eventbrite?
Eventbrite is a self-serve ticketing platform and discovery marketplace for every kind of event. Its UK help article on ticketing fees, read on 28 October 2026, sets the service fee at 6.95% plus GBP0.59 per sold ticket and lists the payment processing fee as not applicable in the UK; ticket buyers pay the fees by default, and free tickets carry none. Payouts go three business days after the event ends, or sooner on a custom payout schedule once an organiser has hosted a first event, attendees are checked in on the Organizer app, and organisers can email subscriber lists built from their past events: up to 250 marketing emails a day free, and up to 2,000 a day with Eventbrite Premium at GBP59 a month in the UK (its Pro email plans are closed to new subscribers). CaptiFi Events is built for venues: an events page per venue, a fee of 7.5%, 6% or 4.5% by price band with no fixed pence per ticket and card processing included, payment into the venue's own Stripe account, and every buyer added to the guest list the WiFi is building.
Feature comparison
| Feature |
|
|
|---|---|---|
| UK booking fee on a GBP10 ticket | GBP0.75 (7.5%) | GBP1.29 (6.95% + 59p) |
| UK booking fee on a GBP25 ticket | GBP1.50 (6%) | GBP2.33 (6.95% + 59p) |
| UK booking fee on a GBP60 ticket | GBP2.70 (4.5%) | GBP4.76 (6.95% + 59p) |
| Fixed pence per ticket | None above the 50p minimum | 59p |
| Card processing included in the fee | Yes | Yes in the UK: processing fee not applicable |
| No fee on free tickets | Yes | Yes |
| Venue chooses to absorb or pass on the fee | Yes | Yes |
| Money paid into the venue's own Stripe account | Yes | Paid out by Eventbrite three business days after the event, or on a custom schedule after a first event |
| Fee source and read date | CaptiFi fee schedule, checked 28 October 2026 | eventbrite.co.uk help article 755615, read 28 October 2026 |
| Listing on a consumer discovery marketplace or app | No | Yes |
| Ticket buyers added to your own marketing list | Yes | Subscriber lists from your past events |
| Guest WiFi data capture | Yes | Not stated on its website |
| Email marketing | Included, from Essentials | Up to 250 emails a day free; up to 2,000 a day on Eventbrite Premium, GBP59 a month |
| Door check-in from a phone | Yes | Mobile check-in in its Organizer app |
| Your next event shown on the WiFi connected screen | Yes | Not stated on its website |
| Self-serve sign-up | Yes | Yes |
Last reviewed 28 October 2026. Pricing and features change: check the Eventbrite site for the most current information.
Details about Eventbrite are from its own website, checked 28 October 2026. Sources: Eventbrite help: ticketing fees (UK), Eventbrite help: subscriber lists, Eventbrite help: Premium and Pro plans, Eventbrite help: when payouts arrive, Eventbrite email marketing, Eventbrite organiser pricing.
Eventbrite strengths
- Self-serve, for every kind of event, with a discovery marketplace for listed events
- In the UK the 6.95% plus 59p service fee covers payment processing, and free events carry no fees
- The organiser chooses who pays the fee; by default the buyer does
- Subscriber lists built from your past events, with up to 250 marketing emails a day free and more on Eventbrite Premium
- Mobile check-in in its Organizer app, and payouts three business days after the event, or on a custom schedule after a first event
Where CaptiFi differs
- The CaptiFi Events fee has no fixed pence per ticket: on a GBP10 ticket it is 7.5%, against 12.9% on Eventbrite's UK fee.
- CaptiFi pays ticket money into your own Stripe account, on your normal Stripe payout schedule.
- Every CaptiFi ticket buyer joins the same guest list as the people who sign in to your WiFi, and email campaigns are part of the plan.
- Your next CaptiFi event shows on the WiFi connected screen.
Which venues each one suits
Pick Eventbrite if
Organisers without a venue of their own, one-off events in hired spaces, and anyone who wants a listing on Eventbrite's discovery marketplace.
Pick CaptiFi if
Venues that run events for the people who already come in. Each buyer joins your guest list, your next event shows on the WiFi connected screen, and the fee has no fixed pence and settles into your own Stripe account.
Pricing side by side
CaptiFi
£39/month for Essentials, billed yearly
or £49/month billed monthly
- The CaptiFi device on every plan, refundable deposit
- Every integration included on Growth and above
- A 30-day trial on every plan; you add a card to start
Eventbrite
Eventbrite UK, from its help article on ticketing fees (eventbrite.co.uk/help/en-gb/articles/755615, read 28 October 2026): a service fee of 6.95% plus GBP0.59 per sold ticket, payment processing not applicable, nothing on free tickets, paid by the buyer by default. CaptiFi Events: 7.5% up to GBP20, 6% up to GBP50, 4.5% above, 50p minimum, card processing included, nothing on free tickets, included on the Growth plan. On a GBP10 ticket that is GBP0.75 against GBP1.29; on GBP25, GBP1.50 against GBP2.33; on GBP60, GBP2.70 against GBP4.76. The fixed 59p makes most of the difference on lower-priced tickets.
Last reviewed 28 October 2026. Check the Eventbrite site for current pricing.
How switching from Eventbrite works
Start your free trial
Start a 30-day trial on any plan. You add a card to start, no plan payment is taken during the trial, and the CaptiFi device ships on every plan against a refundable deposit.
Connect your WiFi
Point your existing access points at CaptiFi (UniFi, TP-Link Omada, Cisco Meraki, Aruba Instant On, MikroTik, Ruckus and more) or plug in the CaptiFi device.
Switch off Eventbrite
Rebuild your splash page, turn on email and review automation, and cancel your Eventbrite subscription once you're confident.
Weighing up a move? Read the Eventbrite alternative guide or see all comparisons.
CaptiFi vs Eventbrite FAQs
How does Eventbrite pricing compare with CaptiFi?
Eventbrite UK, from its help article on ticketing fees (eventbrite.co.uk/help/en-gb/articles/755615, read 28 October 2026): a service fee of 6.95% plus GBP0.59 per sold ticket, payment processing not applicable, nothing on free tickets, paid by the buyer by default. CaptiFi Events: 7.5% up to GBP20, 6% up to GBP50, 4.5% above, 50p minimum, card processing included, nothing on free tickets, included on the Growth plan. On a GBP10 ticket that is GBP0.75 against GBP1.29; on GBP25, GBP1.50 against GBP2.33; on GBP60, GBP2.70 against GBP4.76. The fixed 59p makes most of the difference on lower-priced tickets.
When should I pick Eventbrite over CaptiFi?
Organisers without a venue of their own, one-off events in hired spaces, and anyone who wants a listing on Eventbrite's discovery marketplace.
When should I pick CaptiFi over Eventbrite?
Venues that run events for the people who already come in. Each buyer joins your guest list, your next event shows on the WiFi connected screen, and the fee has no fixed pence and settles into your own Stripe account.
Competitor names and logos are trade marks of their respective owners and are shown only to identify the products being compared. CaptiFi is not affiliated with, sponsored by or endorsed by any company named on this page. Feature and pricing notes describe each product as we found it on its own public website on the date shown, and may since have changed; check the vendor's current terms before you buy. If you work for one of these companies and something here is out of date, email hello@captifi.io. Trade mark notices.
CaptiFi is a guest WiFi marketing and captive portal platform for restaurants, bars, pubs, cafes, hotels, gyms, salons, retail and short-term rentals, built by CaptiFi Ltd in the UK and sold in GBP, USD, EUR, CAD, AUD and NZD to venues worldwide.