CaptiFi vs Eventbrite - Honest Comparison (2026)

Quick verdict: CaptiFi or Eventbrite?

Eventbrite is a good general ticketing platform and a poor fit for a venue's regulars: the 59p on every ticket adds up on a GBP8 comedy night, and the buyer list stays inside Eventbrite. CaptiFi Events charges 7.5%, 6% and 4.5% with card processing included and nothing fixed per ticket, pays your Stripe account, and adds every buyer to the guest list your WiFi already built. Eventbrite still fits the one-off in a hired hall; your own room sells through your own page.

About Eventbrite

What is Eventbrite?

Eventbrite is a self-serve ticketing platform used for everything from a free meetup to a multi-day festival, with a consumer app and search that give listed events some discovery. Its UK organiser fee on a paid ticket is 6.95% plus 59p with payment processing included, as stated by ticketingfees.co.uk, which records verifying the figure against Eventbrite on 20 July 2026; Eventbrite's own pricing page states there are no fees for free events and that fees are paid by ticket buyers by default unless the organiser chooses to cover them. CaptiFi Events is built for venues: a public events page per venue, a fee of 7.5%, 6% or 4.5% by price band with no fixed pence per ticket and card processing included, payment into the venue's own Stripe account, and every buyer added to the guest list the WiFi is already building.

www.eventbrite.co.uk

Side by side

Feature comparison

Feature by feature comparison of CaptiFi and Eventbrite
Feature
Booking fee on a GBP10 ticket	GBP0.75 (7.5%)	GBP1.29 (6.95% + 59p)
Booking fee on a GBP25 ticket	GBP1.50 (6%)	GBP2.33 (6.95% + 59p)
Booking fee on a GBP60 ticket	GBP2.70 (4.5%)	GBP4.76 (6.95% + 59p)
Fixed pence per ticket	none above the 30p minimum	59p
Card processing included in the fee	Yes	included in the UK rate per ticketingfees.co.uk; listed as a separate 2.9% on Eventbrite's own page
No fee on free tickets	Yes	Yes
Venue chooses to absorb or pass on the fee	Yes	Yes
Money paid into the venue's own Stripe account	Yes	paid out by the platform
Fee source and read date	CaptiFi fee schedule, 21 September 2026	ticketingfees.co.uk, verified against Eventbrite 20 July 2026; eventbrite.co.uk read 21 September 2026
Listing on a consumer discovery site or app	No	Yes
Ticket buyers added to your own marketing list	Yes	attendee export per event
Guest WiFi data capture	Yes	No
Email marketing and automations included	Yes	email to attendees of the event
Door check-in from a phone	Yes	Yes
Your next event shown on the WiFi welcome screen	Yes	No
Self-serve sign-up	Yes	Yes

Last reviewed 2026-09-21. Pricing and features change - check Eventbrite's site for the most current information.

Eventbrite strengths

Self-serve, with a checkout many buyers recognise
Free events carry no fee at all, and the organiser can choose who pays on paid ones
Payment processing included in the UK rate as recorded by ticketingfees.co.uk; Eventbrite's own pricing page, which served USD when read on 21 September 2026, lists a separate 2.9% processing fee
A consumer app and event search that give listed events some discovery
Works for any kind of event, anywhere

Where CaptiFi differs

A fixed 59p on top of 6.95% per ticket makes cheap tickets expensive: 12.9% on a GBP10 ticket (ticketingfees.co.uk, verified against Eventbrite 20 July 2026)
Buyers are Eventbrite's users first; the organiser gets an attendee export for that event only
Payout runs through Eventbrite's platform
No guest WiFi layer, so the people who walk in on a normal night are never captured
Built for every organiser, so venue-specific needs like the next event on the WiFi welcome screen are not there

Who should pick what

Honest recommendations

Pick Eventbrite if

Organisers without a venue of their own, one-off events in hired spaces, and anyone who wants a familiar checkout and a listing in the Eventbrite app.

Pick CaptiFi if

Venues that run events for the people who already come in. The buyer joins your guest list, your next event shows on the WiFi welcome screen to whoever is at the bar tonight, the fee has no fixed pence and settles into your own Stripe account.

Pricing

Pricing side by side

CaptiFi

$59/month billed annually

or $69/month month-to-month

Hardware included (refundable hold)
Every integration included on Growth and above
30-day free trial.

See full CaptiFi pricing

Eventbrite

Eventbrite UK: 6.95% plus 59p per paid ticket, processing included, no fee on free tickets, paid by the buyer by default (ticketingfees.co.uk, verified against Eventbrite 20 July 2026; eventbrite.co.uk/organizer/pricing, read 21 September 2026). CaptiFi Events: 7.5% up to GBP20, 6% up to GBP50, 4.5% above, 30p minimum, card processing included, nothing on free tickets, included on the Growth plan. On a GBP10 ticket that is GBP0.75 against GBP1.29; on GBP25, GBP1.50 against GBP2.33; on GBP60, GBP2.70 against GBP4.76. The fixed 59p is what makes the difference on cheaper tickets.

Last reviewed 2026-09-21. Check Eventbrite's site for current pricing.

Proof

A real venue on CaptiFi

Case Study

PytchAir

hospitality

How Johnny Palmer turned guest WiFi on his Boeing 727 Airbnb into a direct marketing channel: 400+ guest emails captured monthly and a 35% return booking rate.

400+

Emails Per Month

35%

Return Booking Rate

Read the case study

The switch

How switching from Eventbrite works

1

Start your free trial

Sign up in minutes. 30-day free trial. Hardware included (refundable hold), and nothing is billed during the trial.

2

Connect your WiFi

Point your existing access points at CaptiFi (UniFi, TP-Link Omada, Cisco Meraki, Aruba, MikroTik, Ruckus and more) or plug in the starter device we ship.

3

Switch off Eventbrite

Rebuild your splash page, turn on email and review automation, and cancel your Eventbrite subscription once you're confident.

Start Free Trial Book a Demo

Weighing up a move? Read the Eventbrite alternative guide or see all comparisons.

Common questions

CaptiFi vs Eventbrite FAQs

Is CaptiFi cheaper than Eventbrite?

Eventbrite UK: 6.95% plus 59p per paid ticket, processing included, no fee on free tickets, paid by the buyer by default (ticketingfees.co.uk, verified against Eventbrite 20 July 2026; eventbrite.co.uk/organizer/pricing, read 21 September 2026). CaptiFi Events: 7.5% up to GBP20, 6% up to GBP50, 4.5% above, 30p minimum, card processing included, nothing on free tickets, included on the Growth plan. On a GBP10 ticket that is GBP0.75 against GBP1.29; on GBP25, GBP1.50 against GBP2.33; on GBP60, GBP2.70 against GBP4.76. The fixed 59p is what makes the difference on cheaper tickets.

When should I pick Eventbrite over CaptiFi?

Organisers without a venue of their own, one-off events in hired spaces, and anyone who wants a familiar checkout and a listing in the Eventbrite app.

When is CaptiFi the better choice?

Venues that run events for the people who already come in. The buyer joins your guest list, your next event shows on the WiFi welcome screen to whoever is at the bar tonight, the fee has no fixed pence and settles into your own Stripe account.