Why switch

What CaptiFi gives you that Eventbrite doesn't

A fixed 59p on top of 6.95% per ticket makes cheap tickets expensive: 12.9% on a GBP10 ticket (ticketingfees.co.uk, verified against Eventbrite 20 July 2026)

Buyers are Eventbrite's users first; the organiser gets an attendee export for that event only

Payout runs through Eventbrite's platform

No guest WiFi layer, so the people who walk in on a normal night are never captured

Built for every organiser, so venue-specific needs like the next event on the WiFi welcome screen are not there

Is Eventbrite a bad product?

No. Eventbrite is a serious platform with real strengths. Here's where it genuinely shines: Organisers without a venue of their own, one-off events in hired spaces, and anyone who wants a familiar checkout and a listing in the Eventbrite app. If that sounds like you, Eventbrite may be the right fit. CaptiFi is built for venues who want simpler pricing, hardware included (refundable hold), and every integration included from the Growth plan up.

Side by side

The five-minute comparison

Feature by feature comparison of CaptiFi and Eventbrite
Feature
Booking fee on a GBP10 ticket	GBP0.75 (7.5%)	GBP1.29 (6.95% + 59p)
Booking fee on a GBP25 ticket	GBP1.50 (6%)	GBP2.33 (6.95% + 59p)
Booking fee on a GBP60 ticket	GBP2.70 (4.5%)	GBP4.76 (6.95% + 59p)
Fixed pence per ticket	none above the 30p minimum	59p
Card processing included in the fee	Yes	included in the UK rate per ticketingfees.co.uk; listed as a separate 2.9% on Eventbrite's own page
No fee on free tickets	Yes	Yes
Venue chooses to absorb or pass on the fee	Yes	Yes
Money paid into the venue's own Stripe account	Yes	paid out by the platform
Fee source and read date	CaptiFi fee schedule, 21 September 2026	ticketingfees.co.uk, verified against Eventbrite 20 July 2026; eventbrite.co.uk read 21 September 2026
Listing on a consumer discovery site or app	No	Yes
Ticket buyers added to your own marketing list	Yes	attendee export per event
Guest WiFi data capture	Yes	No
Email marketing and automations included	Yes	email to attendees of the event
Door check-in from a phone	Yes	Yes
Your next event shown on the WiFi welcome screen	Yes	No
Self-serve sign-up	Yes	Yes

Read the full CaptiFi vs Eventbrite comparison

Proof

A real venue on CaptiFi

Case Study

PytchAir

hospitality

How Johnny Palmer turned guest WiFi on his Boeing 727 Airbnb into a direct marketing channel: 400+ guest emails captured monthly and a 35% return booking rate.

400+

Emails Per Month

35%

Return Booking Rate

Read the case study

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Want the numbers? See full CaptiFi pricing.

The fee

Where the 59p lands on a cheap ticket

Eventbrite charges UK organisers 6.95% plus 59p per paid ticket with processing included, nothing on free tickets, paid by the buyer by default (ticketingfees.co.uk, verified against Eventbrite 20 July 2026; who-pays and free-event terms from eventbrite.co.uk, read 21 September 2026). Eventbrite's 6.95% sits below our 7.5% band on tickets up to GBP20 and above our 6% and 4.5% bands after that. The fixed 59p is what moves every row: on a GBP8 ticket it adds 7.4 points.

Booking fee on the same ticket price, CaptiFi Events against Eventbrite UK
Ticket price	Eventbrite UK	CaptiFi Events	Difference per ticket
Free	No fee	No fee	Level
GBP8	GBP1.15 (6.95% + 59p, 14.4%)	GBP0.60 (7.5%)	GBP0.55
GBP25	GBP2.33 (6.95% + 59p)	GBP1.50 (6%)	GBP0.83
GBP60	GBP4.76 (6.95% + 59p)	GBP2.70 (4.5%)	GBP2.06

CaptiFi includes card processing in its fee. For Eventbrite UK, ticketingfees.co.uk records processing as included in the 6.95% plus 59p, while Eventbrite's own pricing page, which served USD figures when read on 21 September 2026, lists a separate 2.9% processing fee, so the true UK cost may be higher than the table shows. Both charge nothing on a free ticket and let the organiser choose whether the buyer pays. CaptiFi retail pricing runs in six currencies, and the fee bands have their own thresholds in each one.

Whose list

An attendee export, or a guest list that keeps growing

Eventbrite gives an organiser the attendees of each event. That is what a general ticketing platform should do, and for a one-off in a hired hall it is all you need. A venue is different: the same room hosts a quiz on Tuesday and a band on Friday, and most of the people at each have been in on an ordinary night too.

CaptiFi ties the three together. The WiFi builds the guest list on ordinary nights, the events page sells to that list, every buyer is added back to it tagged as a ticket buyer, and whoever is at the bar tonight sees the next event on the WiFi welcome screen. The money settles into your own Stripe account, and the fee has no fixed pence to punish the cheap ticket that fills a quiet night.

Where Eventbrite fits

When Eventbrite is the right answer

If you do not have a venue, if the event is a one-off in a hired space, or if you want the checkout most buyers already recognise and a listing in the Eventbrite app, Eventbrite is built for that. CaptiFi Events needs a CaptiFi venue on the Growth plan and sells to the venue's own guest list. The two are not exclusive: a venue can list the same event on Eventbrite for reach while selling its own crowd through its own page.

Common questions

Eventbrite alternative FAQs

How do the fees compare on a cheap ticket?

That is where the gap is widest. Eventbrite's 59p fixed fee is 7.4% of a GBP8 ticket on its own, so the total is 14.4%. CaptiFi charges 7.5% with a 30p minimum and no fixed pence, so the same ticket costs GBP0.60 against GBP1.15. Figures read on 21 September 2026.

Are free events free on both?

Yes. Neither platform charges anything on a free ticket or RSVP. On CaptiFi a free event also needs no Stripe account; connecting Stripe is only required before the first paid ticket goes on sale.

Who receives the ticket money?

With CaptiFi, your venue does. Paid tickets are charged to your own Stripe account and Stripe pays you out on your normal schedule; CaptiFi never holds ticket money. Eventbrite pays organisers out through its platform.

Can I use both?

Yes. A venue can list on Eventbrite for reach and sell its own regulars through CaptiFi. Each platform's fee applies only to the tickets sold through it.

Looking for a Eventbrite alternative?