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Gmail / Google Workspace

Email Sending integration Coming soon

Gmail / Google Workspace + CaptiFi

Send CaptiFi guest emails through your own Google Workspace domain to protect deliverability and brand. Coming soon to CaptiFi. Start a free trial.

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Overview

What does the Gmail / Google Workspace integration do?

The Gmail and Google Workspace integration is on the CaptiFi roadmap and is not yet live. When it lands it will send your automated guest emails through your own authenticated Google Workspace domain rather than a generic address, using standard Gmail API authentication with no password to share, protecting deliverability and brand. For any venue on Google Workspace. Like every integration in the directory it will be included on the Growth plan and above.

The Gmail and Google Workspace integration is coming soon and is on the CaptiFi roadmap. It is not yet live, but once it lands it will let your venue send CaptiFi automated guest emails through your own Google Workspace domain rather than a generic sending address. When a guest signs in to your WiFi through your branded captive portal and gives consent, CaptiFi captures their details and triggers the emails you have set up. This integration will route those messages out through your authenticated Google Workspace domain.

Venues connect a sender like this for two reasons: deliverability and brand identity. Sending from your own domain, properly authenticated through the Gmail API, keeps your guest emails consistent with the rest of your business correspondence and helps them land in the inbox rather than the promotions tab or spam folder. Guests see a sender they recognise, which builds trust from the first message after their visit.

Because this uses standard Gmail API authentication, the planned setup is straightforward and does not require you to share a password or fiddle with raw SMTP credentials. You will authorise CaptiFi against your Google Workspace account, choose the sending domain, and CaptiFi handles the rest. Until it goes live, you can start a free CaptiFi trial today and use the email channels that are already available.

What you get

Why connect Gmail / Google Workspace to CaptiFi

Send from your own domain

Once live, CaptiFi guest emails will go out through your own Google Workspace domain rather than a shared sending address, so every message carries your business identity.

Protect deliverability

Authenticating through the Gmail API will help your guest emails reach the inbox reliably, keeping you aligned with the sender reputation you already have on your domain.

Keep your brand consistent

Guests will see a sender name and address they recognise from your venue, which reinforces trust on the first email they receive after signing in to your WiFi.

Simple, secure authorisation

Standard Gmail API authentication means you will connect CaptiFi without sharing a raw password, and you can revoke access from your Google account at any time.

What data flows to Gmail / Google Workspace

Guest email address

Guest name where captured

Venue or site the guest signed in at

Visit date and sign-in event

Marketing opt-in consent status

Email send and tracking events

How it works

How it will work

Wait for the rollout

The Gmail and Google Workspace integration is coming soon. Setup will become available once it ships, and the steps below describe the planned flow.

Authorise Google Workspace

From your CaptiFi integrations page you will connect your Google Workspace account using standard Gmail API authentication, granting CaptiFi permission to send on your behalf.

Choose your sending domain

Select the Google Workspace domain and sender address you want CaptiFi guest emails to go out from, so messages carry your own brand identity.

Confirm your email content

Set or review the automated emails CaptiFi sends after a guest signs in to your WiFi, then enable the integration so they route through Gmail.

Monitor sending and tracking

Once active, CaptiFi will record send and tracking events so you can see that your guest emails are going out through your domain as expected.

In the real world

How venues use Gmail / Google Workspace with CaptiFi

Restaurant

A restaurant group that already runs everything through Google Workspace will be able to send post-visit guest emails from its own domain, keeping diner communications consistent with its booking and enquiry correspondence.

Hotel

A boutique hotel will route welcome and follow-up emails to guests who joined the lobby WiFi through its branded Workspace domain, so messages match the address guests already see on reservations.

Cafe

An independent cafe will send its sign-in follow-ups from its own domain to improve inbox placement, helping promotional emails reach regulars rather than getting filtered out.

FAQs

Frequently asked questions

Is the Gmail integration available yet?

Not yet. The Gmail and Google Workspace integration is coming soon and is currently on the CaptiFi roadmap. You can start a free CaptiFi trial today and use the email channels that are already live, then switch your sending to Google Workspace once this integration ships.

What will the Gmail integration actually do?

It will let CaptiFi send the automated guest emails it already triggers, but route them through your own Google Workspace domain instead of a generic sending address. The captive portal still captures consented guest data on WiFi sign-in, and Gmail simply becomes the channel those messages go out through.

Why send through my own domain instead of a default address?

Sending from your authenticated Google Workspace domain preserves deliverability and brand identity. Guests recognise the sender, messages are consistent with the rest of your business email, and proper authentication helps your emails reach the inbox rather than spam.

Will I need to share my Google password?

No. The integration is planned to use standard Gmail API authentication, so you will authorise CaptiFi through Google rather than handing over a password or SMTP credentials. You will be able to revoke that access from your Google account whenever you choose.

Do I need Google Workspace, or will a free Gmail account work?

This integration is built around Google Workspace and domain sending, so it is aimed at venues sending from their own business domain. The whole point is to send guest emails from your branded Workspace address, which a personal free Gmail account cannot provide.

What guest data flows through the emails?

The integration uses the data your captive portal captures with guest consent, such as email address, name where given, the venue and visit date, and marketing opt-in status. Once live it will also record email send and tracking events so you can confirm messages are going out through your domain.

Pairs well with

Mailchimp Google Reviews Twilio SMS

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