Yelp Reviews + CaptiFi
Prompt happy WiFi guests to review you on Yelp, on its own or alongside Google and Tripadvisor, with no API key needed. Hardware included, 30-day trial.
What does the Yelp Reviews integration do?
The Yelp Reviews integration adds Yelp as a destination for the review requests CaptiFi already sends, linked by name with Find your business or from one pasted business page link, with no Yelp login. Happy guests are sent to your Yelp page or a branded choice page alongside Google and Tripadvisor, and your latest Yelp reviews appear in the Review Inbox with AI-drafted replies. For venues whose customers search on Yelp. Growth plan and above.
The Yelp Reviews integration points your automated review requests at Yelp, on its own or alongside Google and Tripadvisor. Paste your venue's Yelp business page link, choose where happy guests should land, and the review request email and text message your guests already receive start sending them to Yelp when their rating meets your Minimum stars for a public review. No Yelp account connection and no API key are needed. Available on the Growth plan and above, the same as the Google and Tripadvisor prompts.
You choose the destination per venue: Google only, Tripadvisor only, Yelp only, or a branded choice page that lists every review platform you have set up so the guest picks. Lower ratings open the private feedback form, and the rating and any comment reach you by email.
Once the venue is linked to Yelp, your latest Yelp reviews are pulled into the Review Inbox alongside Google, Tripadvisor and any of Trustpilot, Untappd, REVIEWS.io, Feefo and Yotpo you connect, each with an AI-drafted reply ready to copy and post from Yelp for Business. Yelp shares its most recent review excerpts, so the inbox shows the newest few rather than the full history. For venues whose customers search on Yelp, the integration also adds Yelp as a destination for the review requests you already send.
Why connect Yelp Reviews to CaptiFi
Yelp prompts from one pasted link
Your Yelp business page link is the whole connection. There is no Yelp login, no API key and no approval process; guests are sent to your public Yelp page to write their review.
Let the guest choose
The branded choice page shows a button for every platform you have set up, so a guest who lives on Yelp and a guest who lives on Google each land somewhere they already have an account.
Same flow your guests already know
The review request email and text message do not change. The link routes each guest once they rate their visit, so adding Yelp never needs a template edit.
Complaints still reach you first
Ratings below your minimum open the private feedback form, and every rating and comment is emailed to the address you choose, whichever public platform you send happy guests to.
What data flows to Yelp Reviews
Up and running in minutes
Paste your Yelp business page link
Open the Yelp Reviews card on the Integrations page and paste the address of your business page on yelp.com. You can copy it straight from your browser on your Yelp page.
Choose where happy guests land
Pick Yelp only, or let the guest choose on a branded page that lists every platform you have set up. Google only remains the default if you change your mind later.
Save and test
Save the card, then use Send test email to try the flow on yourself: rate the test visit at or above your minimum and confirm you land on your Yelp page.
Step by step, with screenshots.
How venues use Yelp Reviews with CaptiFi
A neighbourhood restaurant in a city where diners pick where to eat on Yelp sends every happy guest straight there, and keeps the private feedback form for anyone who had a poor night.
A cocktail bar lets the guest choose. Locals with a Google account post there, visitors who found the bar on Yelp post on Yelp, and the bar sends one review request to cover both.
A salon that gets most of its new clients from Yelp switches its review requests to Yelp only, so every good appointment has a chance of turning into the review a new client reads first.
Frequently asked questions
Do I need a Yelp API key or account connection?
Does CaptiFi pull my Yelp reviews into the Review Inbox?
Does the review request email or text message change?
Can I use Yelp alongside Google and Tripadvisor?
Is review gating allowed?
Which plan do I need?
Pairs well with
Start using Yelp Reviews with CaptiFi today
30-day free trial. Cancel anytime.
Google, Gmail, Mailchimp, Klaviyo, HubSpot, Salesforce, Facebook, Meta Pixel, Slack, Zapier, Twilio, Tripadvisor, Yelp, Toast, Square, SumUp, Airship, Revinate, Leat, Pepper, EmailOctopus, MailerLite, Incentivio and ChatGPT are trade marks of their respective owners and appear here only to identify the services CaptiFi connects to. CaptiFi is independent of these companies and is not sponsored, certified or endorsed by them. An integration marked coming soon is on our roadmap and is not yet available. Twilio and all related logos are trademarks of Twilio Inc. or its affiliates. Salesforce is a trademark of Salesforce, Inc. Slack is a trademark and service mark of Slack Technologies, Inc., registered in the U.S. and in other countries.
CaptiFi is a guest WiFi marketing and captive portal platform for restaurants, bars, pubs, cafes, hotels, gyms, salons, retail and short-term rentals, built by CaptiFi Ltd in the UK and sold in GBP, USD, EUR, CAD, AUD and NZD to venues worldwide.