Best Ruckus Captive Portal Software
Compare the top captive portal platforms for Ruckus access points. Capture guest emails, automate Google reviews and run WiFi marketing from one dashboard.
The best captive portal software for Ruckus in 2026 is CaptiFi.
CaptiFi works with Ruckus Unleashed out of the box, using the standard Hotspot (WISPr) portal plus RADIUS authentication, and turns guest WiFi logins into first-party customer data. SmartZone, ZoneDirector and RUCKUS One are by arrangement with the CaptiFi team. Branded splash pages, guest capture with consent, guest analytics and CSV export start at $59/month on annual billing ($69 month-to-month) or the local equivalent, billed in GBP, USD, EUR, CAD, AUD or NZD; automated Google and Tripadvisor review requests, email marketing and native Toast, Square, SumUp, Klaviyo, Mailchimp, EmailOctopus and Pepper integrations are included on the Growth plan ($129/month) and above. Every plan has a 30-day free trial. MyPlace also lists Ruckus among its supported vendors; for Purple WiFi and Spotipo, confirm current Ruckus support with the vendor. The comparison below covers seven real options, verified August 2026.
CaptiFi is a guest WiFi marketing and captive portal platform for restaurants, bars, pubs, cafes, hotels, gyms, salons, retail and short-term rentals, built by CaptiFi Ltd in the UK and sold in GBP, USD, EUR, CAD, AUD and NZD to venues worldwide.
Ruckus Captive Portal Software Comparison
| Feature | CaptiFi | MyPlace | Purple WiFi | Spotipo | Ruckus Built-in |
|---|---|---|---|---|---|
| Ruckus support | ✅ Unleashed (WISPr + RADIUS) | ✅ | Not published | Not published | ✅ |
| Guest email capture | ✅ | ✅ Capped | Not published | ✅ | ❌ |
| New guest capture allowance per month | 1,000-50,000 by plan | 100/200/300 by plan (paid bundles above) | Not published | Not published | N/A |
| Marketing email sends per month | 2,000-10,000 (Growth plan and above) | Not published | Not published | Not published | N/A |
| Automated review requests (Google, Tripadvisor) | ✅ Growth plan and above | ✅ Review Starter included | Not published | ❌ | ❌ |
| POS integrations (Toast, Square, SumUp) | ✅ Growth plan and above | ⚠️ $20-$30/mo tiers when not included | Not published | Not published | ❌ |
| Email platform sync (Klaviyo, Mailchimp, EmailOctopus) | ✅ Growth plan and above | ⚠️ $20-$30/mo tiers when not included | Not published | Not published | ❌ |
| REST API + webhooks | ✅ Growth plan and above | Not published | Not published | Not published | ❌ |
| White-label / MSP programme | ✅ Published wholesale rates, 6 currencies | ❌ Affiliate-only | Not published | ✅ $50/mo on annual billing | N/A |
| Plug-and-play hardware option (refundable deposit) | ✅ | Not published | Not published | Not published | N/A |
| Billing currencies | 6 (GBP, USD, EUR, CAD, AUD, NZD) | Published in USD | Quote-led | Published in USD | N/A |
| Starting price | $59/mo annual ($69 monthly) or local equivalent | $49-159/location/mo | Quote-led, not published | ~$49-66/location/mo retail | Free (basic) |
Verified August 2026. "Not published" means the vendor does not publish that capability or figure in a comparable form; confirm directly before buying.
How CaptiFi Connects to Ruckus Unleashed
Ruckus Unleashed authorises guests over RADIUS, so unlike UniFi or Omada there is no redirect-back URL to set. CaptiFi runs the splash page and the RADIUS server. Setup is one pass through the Unleashed web interface plus one short command over SSH.
1. Hotspot (WISPr) portal
Create a hotspot service with your CaptiFi portal URL as the Login Page and your venue's connected page as the Start Page, then set the guest WLAN's Usage Type to Hotspot Service. Guests are redirected to your branded splash page automatically.
2. RADIUS authorisation
Add CaptiFi's RADIUS servers (46.62.168.7, PAP, ports 1812 and 1813) and set the guest WLAN's NAS-ID over SSH so CaptiFi knows which venue each guest is at. Once a guest submits the splash form, they're online within seconds.
3. Walled garden
Add app.captifi.io, captifi.io and 46.62.168.7 to the hotspot service's walled garden so the splash page loads before login. You don't need controller plugins or firmware changes.
The CaptiFi set-up wizard shows every value Unleashed needs, including the SSH lines with your venue's details filled in. For SmartZone, ZoneDirector or RUCKUS One, contact the team at hello@captifi.io before you set up. Full walkthrough: Ruckus setup guide.
Why CaptiFi Is the Best Choice for Ruckus Networks
🔌 Works With Ruckus Unleashed Out of the Box
CaptiFi connects to Ruckus Unleashed through the standard Hotspot (WISPr) portal plus RADIUS, set up from the CaptiFi dashboard and tested on a Ruckus R510. SmartZone, ZoneDirector and RUCKUS One are by arrangement, so contact the team before you set up on one of those.
📧 High Capture Allowances, No Per-Contact Fees
Every guest who connects is prompted for their email, with names, phone numbers and marketing consent captured automatically. From Essentials up, capture allowances run from 1,000 to 50,000 new guests per month from Essentials up - 10x to 100x MyPlace's 100 to 300 monthly captured-email caps - and captured contacts are kept without per-contact fees. Marketing send allowances are 2,000 to 10,000 emails per month on Growth and above.
⭐ Review and Marketing Automation
On the Growth plan and above: automated Google and Tripadvisor review requests after each visit, built-in email campaigns, and native syncs to Klaviyo, Mailchimp, EmailOctopus, Pepper, and POS platforms Toast, Square and SumUp. Integrations are the reason Growth is the entry plan for marketing-led venues.
🏪 Built for Mixed Fleets and MSPs
Run Ruckus at one venue and UniFi, Omada, Aruba Instant On, Cisco Meraki, Cisco Catalyst 9800 or MikroTik at another - one dashboard manages them all. MSPs get a white-label programme with published wholesale rates in six currencies, plus a REST API and webhooks on Growth plans and above.
The Seven Options for Ruckus, Compared Honestly
1. CaptiFi - best overall for hospitality venues on Ruckus
Hospitality-focused WiFi marketing with capture allowances of 1,000 to 50,000 new guests per month from Essentials up, and review automation, email marketing, native POS and email platform integrations, a REST API with webhooks and advanced analytics on the Growth plan and above. Prices are published in six currencies. Ruckus support is one of the newer integrations: Unleashed works out of the box, and SmartZone, ZoneDirector and RUCKUS One are by arrangement with the team. If you hit an edge case, support will work through it with you. Essentials is from $59/month on annual billing ($69 month-to-month) or the local equivalent; Growth is $129/month (roughly $99/month on annual billing). 30-day free trial on the plan chosen at signup, optional plug-and-play device with a refundable deposit.
2. MyPlace - the widest published multi-vendor list
MyPlace supports Ruckus alongside UniFi, Meraki, Cambium, Omada, Aruba, Zyxel and Datto, is listed on the Cisco Meraki Marketplace, and now includes its Review Starter review tool in all plans - a genuinely broad offer. As of August 2026 it costs $49, $79 or $159 per location per month, caps how many new guest emails you may capture each month at 100, 200 or 300 (paid bundles beyond that, from 250 for $30 up to 10,000 for $700), and charges $20 to $30 per month for integration tiers when not included. Its partner programme is affiliate-only rather than white-label. A busy venue can hit those capture caps in days.
3. Purple WiFi - quote-led enterprise option
Purple WiFi is enterprise quote-led: pricing is not published in a comparable form, and we could not verify its current Ruckus support or feature detail from published sources, so speak to their team directly. If you run a large estate with a procurement team, a quote-led process may suit you; for a handful of venues it is usually more process than you need.
4. Spotipo - budget option for MSPs
Spotipo is MSP and ISP focused, retails at roughly $49 to $66 per location per month, offers white-label at $50/month on annual billing, and has a 14-day full-platform trial with no card required. It is a capable captive portal but lacks the marketing layer: no review automation and no built-in email marketing, so you would need to bolt those on elsewhere. It does not publish Ruckus support in a comparable form, so confirm compatibility with their team first.
5. CaptiveWiFi - UK budget option, verify Ruckus first
UK-centric with a free single-venue tier and a Growth tier at 33 GBP per venue per month on annual billing (40 GBP month-to-month). It does include sentiment-routed review requests to Google and Tripadvisor, and it lists 18 or more controllers on its integrations page - confirm Ruckus specifically with their team before committing. It is bring-your-own-access-point only with no hardware option; Square is listed but Toast and SumUp are not, as of August 2026, and its partner programme is informal.
6. Beambox - solid for UK hospitality, limited multi-vendor support
Beambox does email capture and Google review requests well for UK hospitality at £29 to £60 a month per location (£24 to £50 billed yearly). Its hardware support is more limited than the multi-vendor platforms above, so confirm current Ruckus support with their team before buying. No POS or loyalty integrations.
7. Ruckus built-in guest access - free, but no marketing data
The Hotspot (WISPr) and guest access features built into Unleashed, SmartZone and ZoneDirector get guests online at no extra software cost. But they capture no marketing data: no email capture for campaigns, no review automation, no campaigns, and no CRM or POS integrations - the reasons venues add captive portal software in the first place.
Lite: $24.99 a month on your own network
Already run Ruckus? Lite is guest capture and CSV export on the access points you have, 500 new guests a month, for one site. The splash page keeps CaptiFi branding.
Hardware Compatibility
CaptiFi works with all major access point brands. If you run Ruckus today and plan to expand with other hardware later, CaptiFi grows with you - see the setup guides for UniFi, Omada, Aruba, Meraki, MikroTik, Cisco and Ruckus.
Already Have WiFi Hardware? We Work With It.
CaptiFi integrates with the world's leading enterprise WiFi brands. No rip-and-replace, no extra costs - just connect your existing access points and you're live.
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& custom setups
UniFi, Ubiquiti, Omada, TP-Link, Meraki, Cisco, Aruba, Instant On, HPE, MikroTik, RouterOS, RUCKUS, Fortinet, FortiGate, FortiAP and DrayTek are trade marks of their respective owners. CaptiFi is an independent guest WiFi platform that runs as an external captive portal on these vendors' access points and controllers. It is not made, certified, sponsored or endorsed by any of them, and vendor names appear here only to show compatibility. Setup guides describe each vendor's own configuration screens; where they differ, the vendor's documentation is the authority.
Don't have compatible hardware?
Frequently Asked Questions
What is the best captive portal software for Ruckus? ▼
CaptiFi is the best captive portal software for Ruckus in 2026. It works with Ruckus Unleashed out of the box via Hotspot (WISPr) plus RADIUS, and captures guest emails with allowances of 1,000 to 50,000 new guests per month from Essentials up. Automated Google and Tripadvisor review requests, email marketing and integrations are included on the Growth plan and above, with Essentials from $59/month on annual billing ($69 month-to-month) or the local equivalent (GBP, USD, EUR, CAD, AUD or NZD), with a 30-day free trial.
Does CaptiFi work with Ruckus Unleashed and SmartZone? ▼
Yes for Ruckus Unleashed, which works with CaptiFi out of the box and is set up from the CaptiFi dashboard. SmartZone, ZoneDirector and RUCKUS One are by arrangement, so contact the CaptiFi team at hello@captifi.io or through the contact page before setting up on one of those. See the Ruckus setup guide for the full Unleashed walkthrough.
How does a captive portal work on Ruckus access points? ▼
On Ruckus Unleashed it is a Hotspot (WISPr) service plus RADIUS. The guest WLAN uses the Hotspot Service usage type, with the hotspot service login page pointing at your captive portal provider. A RADIUS server (PAP, ports 1812 and 1813) authorises each guest after the splash form, and a walled garden allows the splash domains before login. With CaptiFi, the guest WLAN's NAS-ID is also set over SSH so CaptiFi knows which venue each guest is at. Unlike UniFi or Omada, there is no redirect-back URL: authorisation happens over RADIUS.
How much does Ruckus captive portal software cost? ▼
As of August 2026: CaptiFi Essentials starts at $59/month on annual billing ($69 month-to-month) and covers the branded splash page, guest capture, guest log and analytics; email marketing, review automation and integrations start on the Growth plan at $129/month (roughly $99/month on annual billing). All CaptiFi prices are published in GBP, USD, EUR, CAD, AUD and NZD. MyPlace costs $49 to $159 per location per month with captured-email caps of 100 to 300 per month plus paid bundles. Spotipo retails at roughly $49 to $66 per location per month. Purple WiFi pricing is quote-led and not published in a comparable form. The guest features built into Ruckus controllers cost nothing extra but capture no marketing data.
Is MyPlace a good captive portal for Ruckus? ▼
MyPlace does support Ruckus, alongside UniFi, Meraki, Cambium, Omada, Aruba, Zyxel and Datto, it is listed on the Cisco Meraki Marketplace, and its Review Starter review tool is now included in all plans. As of August 2026 it costs $49 to $159 per location per month, caps new captured guest emails at 100, 200 or 300 per month (paid bundles beyond that), charges $20 to $30 per month for integration tiers when not included, and its partner programme is affiliate-only. CaptiFi's capture allowances are 10x to 100x higher (1,000 to 50,000 new guests per month from Essentials up), captured contacts are kept without per-contact fees, prices are published in six currencies, and the white-label MSP programme has published wholesale rates.
Can I use CaptiFi with other access points besides Ruckus? ▼
Yes. CaptiFi works with Ruckus, UniFi, TP-Link Omada, Aruba Instant On, Cisco Meraki, Cisco Catalyst 9800 and MikroTik, and every plan can instead use CaptiFi's plug-and-play device on a refundable deposit. If you run a mixed hardware environment across multiple venues, CaptiFi manages them all from one dashboard.
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