Loyalty integration

Leat Loyalty + CaptiFi

Push WiFi guests who accept marketing into your Leat loyalty programme and award credits.

Overview

What does the Leat Loyalty integration do?

The Leat Loyalty integration connects your guest WiFi to your Leat loyalty programme. When a guest signs in and accepts marketing, CaptiFi adds them to your Leat programme as a Contact, matched by email, and adds the credits you set for each visit, with each WiFi site mapped to its Leat shop. A native API-key connection for venues that run loyalty in Leat. Growth plan and above.

The Leat Loyalty integration connects your CaptiFi guest WiFi to Leat, the loyalty and marketing platform. When a guest signs in to your WiFi and accepts marketing, CaptiFi adds them to your Leat programme as a Contact within minutes, and adds your credits-per-visit amount each time they sign in. Guests who decline marketing are never sent. There is no app to download at the table and no card to scan, so loyalty starts the first time someone joins your network.

Your guest WiFi meets people on their first visit, whether or not they have joined your loyalty programme. Each consented WiFi guest goes into Leat as a Contact, so first-time visitors are enrolled from that visit on, and Leat handles the points, rewards and redemption from there.

It is a native, API-key connection set up inside CaptiFi, not a workaround. You paste your Leat API key, map each WiFi site to its matching Leat shop, and choose how many credits each visit is worth. From then on enrolment and visit-based points happen server-side, behind the scenes, with no extra step for staff or guests.

What you get

Why connect Leat Loyalty to CaptiFi

Enrol guests from their first visit

Each consented WiFi sign-in becomes a Leat Contact automatically, so people join your loyalty programme the first time they use your WiFi.

Award credits with nothing to scan

Set a credits-per-visit value and CaptiFi awards it each time a guest signs in and accepts marketing. Staff never have to ask, scan or key anything in at the till.

Map every site to its own Leat shop

Run more than one venue? Map each WiFi site to its corresponding Leat shop in one place, so multi-location loyalty stays organised and points land in the right programme.

Leat keeps rewards and redemption

CaptiFi handles enrolment and visit credits while Leat runs rewards, tiers and redemption, so your loyalty programme stays in the tool you already use.

What data flows to Leat Loyalty

Guest email address

Guest name (when collected at sign-in)

Venue or site the guest connected at

Visit event (each WiFi sign-in)

Visit-based credits or points awarded

Marketing opt-in / consent status

How it works

Up and running in minutes

Paste your Leat API key

Open the Leat integration in your CaptiFi dashboard and paste in the API key from your Leat account to authorise the connection.

Map each WiFi site to a Leat shop

Match every CaptiFi WiFi site to its corresponding Leat shop so enrolments and credits are filed against the right venue, even across multiple locations.

Set credits-per-visit

Choose how many credits each visit is worth, or set none if you only want to enrol Contacts. This value drives the points awarded on every connection.

Go live

Once saved and switched on, guests who accept marketing are added to Leat as Contacts within minutes of signing in, with your credits-per-visit amount applied automatically. No staff action needed.

Read the Leat Loyalty setup guide

Step by step, with screenshots.

In the real world

How venues use Leat Loyalty with CaptiFi

Cafe

A coffee shop awards two credits per visit through the WiFi sign-in, so regulars build towards a free drink in Leat without the barista ever scanning a card during the morning rush.

Pub

A community pub enrols every WiFi guest who accepts marketing as a Leat Contact with a credit for the visit, turning a one-off match-day crowd into loyalty members it can reward on their next visit.

Retail

A shop with three branches maps each WiFi site to its own Leat shop, so points earned at any location land in the correct programme and the loyalty data stays clean across the estate.

FAQs

Frequently asked questions

Do guests have to scan anything to earn loyalty credits?

No. Once Leat is connected, a guest is added as a Contact and awarded your chosen credits-per-visit within minutes of signing in to your WiFi and accepting marketing. There is no card to scan, no app to open at the table and nothing for staff to key in. The enrolment and the visit credit both happen server-side in the background.

Is this a native integration or does it use Zapier?

It is a native, API-key connection built into CaptiFi. You paste your Leat API key into the dashboard, map your WiFi sites to your Leat shops and set credits-per-visit. There is no Zapier account or middle layer involved, and no developer work required to connect it.

I have several venues. Can each one feed its own Leat shop?

Yes. CaptiFi supports multi-shop mapping. You match each WiFi site to its corresponding Leat shop in one place, so enrolments and visit credits are filed against the right venue. This keeps loyalty data clean across multiple locations rather than pooling everyone into a single programme.

What data does CaptiFi send to Leat?

CaptiFi sends the details a consented guest provides at WiFi sign-in, such as their email address, name where collected, the venue they connected at and their visit event, along with any credits awarded for that visit. Only guests who opt in are sent, and CaptiFi checks again for an unsubscribe just before each send, so a guest who has opted out is not added to Leat.

Can I enrol guests without giving away credits?

Yes. Credits-per-visit is configurable, including setting it to none. If you only want to grow your Leat Contact list from WiFi sign-ins, you can leave credits off and still enrol every consented guest.

Does the guest WiFi sign-in experience change?

No. The guest signs in to your branded captive portal exactly as before. The Leat enrolment and any visit credits are added behind the scenes after they authenticate, so their experience at the point of connection is identical. They simply find themselves enrolled in your loyalty programme afterwards.

Pairs well with

Mailchimp Google Reviews Toast POS

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