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Point of Sale integration

Toast POS + CaptiFi

Link captive-portal guests to their Toast order history and spend data.

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Overview

What does the Toast POS integration do?

Stop sending generic emails. The Toast POS integration matches a guest's WiFi login to their Toast tab, so you can segment campaigns by lifetime spend, average ticket size, favourite menu item or last-visit date. Send a free-dessert email to your top 10% spenders, or win-back $10-off vouchers to lapsed regulars — all triggered automatically.

What you get

Everything you need from Toast POS

Order history sync

Guest-to-order matching

Spend-based segmentation

How it works

Three steps to live

1

Connect Toast via OAuth (one click per restaurant location).

2

CaptiFi matches guest emails to Toast tabs using phone number, card hash, or loyalty ID.

3

Spend data refreshes every 15 minutes; segment in CaptiFi to fire campaigns.

FAQs

Frequently Asked Questions

Is the Toast POS integration included in every CaptiFi plan?
Yes. Every integration in our directory is available on every paid plan, including the 30-day free trial. There are no per-integration add-on fees.
How long does it take to connect Toast POS?
Most customers complete the connection in under five minutes from the CaptiFi dashboard. You'll need an active Toast POS account and the relevant API credentials, which are documented in the in-product setup guide.
Do guests have to do anything different at sign-in?
No. The integration runs server-side after a guest authenticates on the captive portal. Their experience is identical — the data flow happens behind the scenes.

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