Untappd + CaptiFi
Pull Untappd check-ins with comments and beer ratings at your venue into the Review Inbox, and send happy WiFi guests to your Untappd page. Needs Untappd for Business Premium. Hardware included, 30-day trial.
What does the Untappd integration do?
The Untappd integration pulls the check-ins at your venue that carry a comment or a beer rating into the Review Inbox, with the beer and brewery named and an AI-drafted reply for each, using your Untappd for Business read-only token and location ID. Paste your Untappd page link as well and happy WiFi guests can be sent there. Untappd opens its API to Untappd for Business Premium accounts. For taprooms, craft beer bars and pubs. Growth plan and above.
Untappd is where beer drinkers log what they are drinking and where, and a check-in at your venue often carries a comment about the visit and a rating of the beer. The Untappd integration pulls those check-ins into the Review Inbox so they sit alongside your Google, Tripadvisor and other reviews, each with the guest's Untappd name, the beer and brewery, the beer rating where one was given, the comment and a link to the check-in on Untappd. CaptiFi drafts a suggested reply for each with AI, ready to copy.
The connection uses your Untappd for Business account: your Untappd for Business email, a read-only API token and your location ID, entered once on the Untappd card. Untappd opens its API to Untappd for Business Premium accounts, so the venue needs that plan. The token is stored encrypted and write-only, and Test connection confirms CaptiFi can see your location before you save. A check-in rating is the guest's rating of the beer, so read it as a beer score with the venue comment alongside.
Untappd can also be a destination for the review requests CaptiFi already sends. Paste your venue's Untappd page link and happy WiFi guests can be sent there after they rate their visit, on its own or from the branded choice page that lists every platform you have set up. Lower ratings open the private feedback form, and the rating and any comment reach you by email.
Why connect Untappd to CaptiFi
Check-ins in the same inbox as your reviews
Comments and beer ratings left at your venue on Untappd appear in the Review Inbox with everything else, so a taproom no longer has to open a separate app to see what drinkers said.
The beer and brewery named on every entry
Each check-in shows which beer was rated and who brewed it, so a comment about a hazy IPA and a comment about the service are easy to tell apart.
Replies drafted by AI
CaptiFi drafts a suggested reply for each check-in, ready to copy, with a link straight to the check-in on Untappd.
Untappd as a review destination
Paste your Untappd page link and happy WiFi guests can be sent there, on its own or from the branded choice page.
What data flows to Untappd
Up and running in minutes
Copy your Untappd for Business details
In Untappd for Business (Premium plan), create a read-only API token and note your location ID. You will also need the email address of the account.
Enter them in CaptiFi
Open the Untappd card on the Integrations page of my.captifi.io, enter the email, the token and the location ID, and paste your Untappd page link if you want guests sent there. Choose Untappd only or let the guest choose.
Test and save
Press Test connection to confirm CaptiFi can see your location, then save. The first sync runs straight away and the check-ins appear in the Review Inbox.
Reply from the Review Inbox
New check-ins with a comment or a beer rating sync daily, or on demand with Sync now. Generate an AI reply draft, copy it, open the check-in on Untappd via the link, then mark it replied.
Step by step, with screenshots.
How venues use Untappd with CaptiFi
A taproom reads every check-in from the weekend in the Review Inbox on Monday morning, spots the beer that scored lowest, and has the brewer look at that batch before the next pour.
A bar that rotates twenty lines sees which guest beers drinkers rated highest and reorders those first, while the comments tell the manager how the Friday night service felt.
A pub lets WiFi guests choose between Google and Untappd on the choice page, so beer enthusiasts post where their friends will see it and everyone else posts on Google.
Frequently asked questions
What do I need from Untappd?
What appears in the Review Inbox?
Is the rating a rating of my venue?
Can I reply from CaptiFi?
Can guests be sent to Untappd after they rate their visit?
Which plan do I need?
Pairs well with
Start using Untappd with CaptiFi today
30-day free trial. Cancel anytime.
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CaptiFi is a guest WiFi marketing and captive portal platform for restaurants, bars, pubs, cafes, hotels, gyms, salons, retail and short-term rentals, built by CaptiFi Ltd in the UK and sold in GBP, USD, EUR, CAD, AUD and NZD to venues worldwide.